Zyxel Next-Gen Firewall Customer Reviews 2025

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Zyxel

Zyxel Next-Gen Firewall

Composite Score

8.5 /10

CX Score

8.8 /10

46 Reviews

What is Zyxel Next-Gen Firewall?

Get protection from malware and unauthorized application for your business. Keep your business running smoothly without downtime by protecting your network from outside threats. Deliver collaborative approach to complex security threats with unified management.

Company Details

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Zyxel Next-Gen Firewall Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zyxel Next-Gen Firewall?

2% Negative

0% Neutral

98% Positive

Pros

Caring
Reliable
Performance Enhancing
Efficient Service

Feature Ratings

Average 78

Network Access Control

Advanced Threat Protection

Deep Packet Inspection

Vulnerability Detection

Virtual Firewall

Application Control

Sandboxing

Identity Based Control

Web Content Filtering

Encrypted Data Control

Virtual Private Network

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Customization

Quality of Features

Zyxel Next-Gen Firewall Reviews

Vera H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Networking security solutions.

Likeliness to Recommend

10 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

Zyxel Next-Gen Firewall helps to protect networks and devices with global secure networking solutions.

What is your favorite aspect of this product?

It has enhanced network monitoring with greater visibility and computing resources increasing on network

What do you dislike most about this product?

Limited customization.

What recommendations would you give to someone considering this product?

This firewall need no extra software, no multiple licenses and no separate installation.

Pros

Unique Features
Inspires Innovation
Caring
Fair

Robert Y.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Security that works without unnecessary hurdles

Likeliness to Recommend

10 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

The ability to manage local and cloud equally at the same time without having to choose between them. Also even the built in licenses will still give some information. The paid licenses that work with Nebuila are amazing!

What is your favorite aspect of this product?

The weekly email report of what has happened

What do you dislike most about this product?

If you setup as local only and change your mind then you lose your local settings going to the nebula setup

What recommendations would you give to someone considering this product?

Take a look at this before saying you have to have Cisco

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Thomas W.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Reliable Security with Solid Performance, but Date

Likeliness to Recommend

9 /10

What differentiates Zyxel Next-Gen Firewall from other similar products?

Ultra-fast multi-gig performance

What is your favorite aspect of this product?

max speed, flexible licensing, and integrated cloud/on-prem managemen

What do you dislike most about this product?

Some firmware quality concerns

What recommendations would you give to someone considering this product?

Choose Zyxel if max speed, flexible licensing, and integrated cloud/on-prem management are your top priorities鈥攁nd you're comfortable managing more technical setup.

Pros

Generous Negotitation
Helps Innovate
Performance Enhancing
Unique Features

Cons

Wastes Time

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Zyxel Next-Gen Firewall

What is Zyxel Next-Gen Firewall?

Company Details

Need Assistance?

Zyxel Next-Gen Firewall Ratings

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Zyxel Next-Gen Firewall?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Advanced Threat Protection ATP refers to a category of security solutions that defend against sophisticated malware or hacking-based attacks targeting sensitive data.

Deep Packet Inspection Control and enforcement of protocols including industrial protocols.

Vulnerability Detection Detection of vulnerabilities on hosts through traffic analysis.

Virtual Firewall A VF runs entirely within a virtual environment and provides packet filtering and monitoring provided by a physical firewalls

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Sandboxing Sandboxing聽is a software management strategy that isolates applications from critical system resources and other programs and tests its contents

Identity Based Control Mapping of specific security policies to defined user groups and individuals.

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Encrypted Data Control Native decryption and re-encryption of SSL and SFTP traffic for thorough inspection.

Virtual Private Network Offers IPSEC (for site-to-site tunnels) and SSL VPN (for remote access) options.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Zyxel Next-Gen Firewall Reviews

Vera H.

Networking security solutions.

Likeliness to Recommend

Pros

Robert Y.

Security that works without unnecessary hurdles

Likeliness to Recommend

Pros

Thomas W.

Reliable Security with Solid Performance, but Date

Likeliness to Recommend

Pros

Cons

Most Popular Zyxel Next-Gen Firewall Comparisons

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Sophos Firewall

Barracuda CloudGen Firewall

Check Point Quantum

Title

Feature Ratings

Network Access Control

Advanced Threat Protection

Deep Packet Inspection

Vulnerability Detection

Virtual Firewall

Application Control

Sandboxing

Identity Based Control

Web Content Filtering

Encrypted Data Control

Virtual Private Network

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Customization

Quality of Features