What is Zuora CPQ?
Zuora CPQ lets you sell and nurture subscriptions without breaking your sales and customer care processes. Subscription businesses today are shifting from configuring a product to configuring a deal. Deals are a mixed bag of different charge models, contract durations, billing frequencies and more. With Zuora CPQ, you can easily guide your sales reps through the most complex deal arrangements, fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
75 Likeliness to Recommend
96 Plan to Renew
1
Since last award
64 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zuora CPQ?
Pros
- Respectful
- Trustworthy
- Acts with Integrity
- Security Protects
Cons
- Less Friendly Negotiation
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Renewal Management
Reporting and Analytics
Rules Engine
Multi Currency
Product and Service Configuration
Catalog Management
Visual Configuration
Quote Development and Administration
Workflow & Approvals
Discounting Management
Guided Selling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Ease of Data Integration
Zuora CPQ Reviews
Raj S.
- Role: Finance
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Jul 2024
ZUORA a must go to for SMB Organisation
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
ZUORA CPQ or Zuora Billing is a go to tool for setting up invoicing for 2-3 products. In past we also used Salesforce CPQ, but due to higher cost maintenance we decided to switch over to Zuora. Not only billing, Zuora helps you with analytical features as well.
What is your favorite aspect of this product?
Awesome reporting and Dashboard practice for Vendor and End user management. Reporting also for the revenue side with time dilation concept. Ease of setup for end user clients for particular product. Smooth UI and easy to navigate
What do you dislike most about this product?
Zuora CPQ is not an ERP, I as an analyst have to export data of all posted invoices to or main ERP goes by name Business Central via Microsoft. To extract data, you need to learn Data query editor. even though it based on concept of SQL language but it is still different Zuora lacks ecosystem and integration capabilities compared to it鈥檚 competitors like Salesforce
What recommendations would you give to someone considering this product?
It should be your must go to tool if your business is small-medium level based. Zuora also knows for their frequent updates, hence there is high degree of trust.
Pros
- Reliable
- Saves Time
- Helps Innovate
- Continually Improving Product
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Features dissapoints
Likeliness to Recommend
Pros
- Includes Product Enhancements
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service
Dylan C.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Jun 2023
Good product
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
Zuora has an easy platform to navigate
What is your favorite aspect of this product?
It does integrate with SFDC fairly easily
What do you dislike most about this product?
There does take a significant amount of technical skills to implement this product in the most efficient way possible
What recommendations would you give to someone considering this product?
It's a great billing platform and for usage billing it gets the job done
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
