What is Zuora CPQ?
Zuora CPQ lets you sell and nurture subscriptions without breaking your sales and customer care processes. Subscription businesses today are shifting from configuring a product to configuring a deal. Deals are a mixed bag of different charge models, contract durations, billing frequencies and more. With Zuora CPQ, you can easily guide your sales reps through the most complex deal arrangements, fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
75 Likeliness to Recommend
96 Plan to Renew
1
Since last award
64 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zuora CPQ?
Pros
- Respectful
- Trustworthy
- Acts with Integrity
- Security Protects
Cons
- Less Friendly Negotiation
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Renewal Management
Reporting and Analytics
Rules Engine
Multi Currency
Product and Service Configuration
Catalog Management
Visual Configuration
Quote Development and Administration
Workflow & Approvals
Discounting Management
Guided Selling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Ease of Data Integration
Zuora CPQ Reviews
Raj S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
ZUORA CPQ鈥擜 mastered edition of Quotation
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
ZUORA CPQ tends to be a cheaper alternative for us compared to other CPQ tool like Salesforce CPQ. Not to forget if you have Zuora Billing software in your company then the integration becomes seamless between quotes to invoicing
What is your favorite aspect of this product?
Hassle free integration within ZUORA ecosystem, Easy to use, and cheaper yet effective
What do you dislike most about this product?
I would say the functionality outside Zuora Ecosystem, we literally have to export data to ERP manually every week. Automation is still in discussion but it鈥檚 costly as of now
What recommendations would you give to someone considering this product?
If you are an owner of company and want to sell product catalogue of 2 or 3 types then it鈥檚 a perfect tool for you.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Less Friendly Negotiation
Anand M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Definitely recommend in spite of being expensive.
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
Provides excellent multi-currency support.
What is your favorite aspect of this product?
Excellent integration with Salesforce
What do you dislike most about this product?
Creating invoice and quoting templates can be tiresome
What recommendations would you give to someone considering this product?
Great product, but may need some custom work to move journal entries to your financial system.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Includes Product Enhancements
Affan K.
- Role: Finance
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Jul 2024
Zuora CPQ is best accounting/ billing tool for SMB
Likeliness to Recommend
What differentiates Zuora CPQ from other similar products?
1) Zuora CPQ is cheaper to it鈥檚 competitors like Salesforce CPQ. 2) Zuora CPQ is best accounting service tool for SMB market. 3) Zuora CPQ have reporting and analytics abilities like time dilation revenue report & payment鈥檚 report.
What is your favorite aspect of this product?
1) Easy to use and a friendly UI 2) Based on cloud which make it faster 3) Easy end user setup & new SKU鈥檚 setup. 4) As an accountant zuora has always been an upgrading knowledge basis tool for extra activities like automation of ledgers and reporting.
What do you dislike most about this product?
1) Zuora CPQ is not a complete ERP, in end business system team export tue data to the main ERP at month end. 2) Currently there innovation has limited & the integration capabilities are still very less. 3) If there is some mismatch, reconciliation can take days to fix.
What recommendations would you give to someone considering this product?
Just go for the accounting/ billing service tool if your product line is 2 or 3 product.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
