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Zulip

Zulip

Composite Score
9.3 /10
CX Score
9.4 /10
Category
Zulip
9.3 /10

What is Zulip?

Zulip is designed around conversations that are labeled with topics, to make communication organized and efficient. It鈥檚 easy to get an overview of what conversations are happening, and to read one conversation at a time.

Company Details


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Awards & Recognition

Zulip won the following awards in the Business Instant Messaging - Midmarket category

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Zulip Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zulip.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zulip?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client Friendly Policies

Feature Ratings

Average 93

Instant Messaging

98

Granular Access Management

94

Notifications

92

Search

91

File Sharing Collaboration

89

Vendor Capability Ratings

Average 90

Business Value Created

93

Ease of Implementation

93

Quality of Features

93

Ease of IT Administration

92

Vendor Support

91

Ease of Data Integration

90

Breadth of Features

88

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

87

Ease of Customization

85

Availability and Quality of Training

83

Zulip Reviews

Hugo B.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Always a pleasure to use

Likeliness to Recommend

9 /10

What differentiates Zulip from other similar products?

It's functions so smoothly. Notifications are pleasurable instead of annoying. Good use of style to enhance use experience. Accessible for open source projects. Easy to search history.

What is your favorite aspect of this product?

The way mobile notifications are 'just right'.

What do you dislike most about this product?

Not sure, no frustrations so far

What recommendations would you give to someone considering this product?

Excellent for open source projects

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Vincent N.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Most appropriate chat solution for research

Likeliness to Recommend

10 /10

What differentiates Zulip from other similar products?

Zulip enables a fine-grained distinction between topics. This makes it easy to pick up what happened in discussions involving several actors even when you've been out of the loop for a long time. Discussions do not get mixed up.

What is your favorite aspect of this product?

Zulip provides very powerful tools to track discussions and have rich interactions.

What do you dislike most about this product?

Zulip has a non-zero learning curve compared to most slack-line chat products out there. This learning curve is unavoidable if one wants to get the benefits from the specific features Zulip offers.

What recommendations would you give to someone considering this product?

Try Zulip out. There are many ways to test drive it without committing.

Pros

  • Inspires Innovation
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product
  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2024

鈥淧owerful organization but requires learning curve

Likeliness to Recommend

7 /10

Pros

  • Client Friendly Policies
  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product

Most Popular Zulip Comparisons

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