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What is Zulip?
Zulip is designed around conversations that are labeled with topics, to make communication organized and efficient. It鈥檚 easy to get an overview of what conversations are happening, and to read one conversation at a time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
96 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zulip?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Granular Access Management
Notifications
Search
File Sharing Collaboration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of IT Administration
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Zulip Reviews

George B.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Lightweight, with lots of features.
Likeliness to Recommend
What differentiates Zulip from other similar products?
Open-source, great integrations, highly supportive for the academic community.
What is your favorite aspect of this product?
Open-source and lightweight
What do you dislike most about this product?
Maybe the UI could be slightly improved
What recommendations would you give to someone considering this product?
Definitely try it, highly recommended.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable

Michal V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Good tool for management
Likeliness to Recommend
What differentiates Zulip from other similar products?
Clear design
What is your favorite aspect of this product?
It isi simple and open source
What do you dislike most about this product?
Some features missing
What recommendations would you give to someone considering this product?
It is better than Slack
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Rafael G.
- Role: Student Academic
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Nov 2024
We're all in love with Zulip!
Likeliness to Recommend
What differentiates Zulip from other similar products?
Zulip is super intuitive and pleasant. I had tried several other products (Slack, Mattermost, Discord) but never found the same degree of comfort and easiness as with Zulip.
What is your favorite aspect of this product?
Very intuitive and easy to use.
What do you dislike most about this product?
Nothing to add, it fulfils our needs. Maybe including a calendar could be an improvement!
What recommendations would you give to someone considering this product?
You can just give it a try! It helps to think of the structure of the channels in advance.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features