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What is Zulip?
Zulip is designed around conversations that are labeled with topics, to make communication organized and efficient. It鈥檚 easy to get an overview of what conversations are happening, and to read one conversation at a time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
96 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zulip?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Granular Access Management
Notifications
Search
File Sharing Collaboration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of IT Administration
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Zulip Reviews
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2024
Fantastic solution for researchers using math
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Fintan H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Easy to have instant but focused discussions
Likeliness to Recommend
What differentiates Zulip from other similar products?
It combines the organisation of mailing lists with the speed of instant messaging
What is your favorite aspect of this product?
I can have focused discussions without the context getting lost in intermediate messages, like on other IM platforms like Discord or Slack
What do you dislike most about this product?
There's nothing I dislike
What recommendations would you give to someone considering this product?
Give it a real chance and get used to the different flow it provides
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

David W.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Zulip has been fantastic for the Rust project!
Likeliness to Recommend
What differentiates Zulip from other similar products?
Zulip's threaded chat model is ideal for software engineering project, particularly large open source projects with lots going on at once. It makes it practical for team members to keep on top of relevant conversations.
What is your favorite aspect of this product?
Zulip has been incredibly responsive to requests and feedback from the Rust project and have implemented features that we've been interested in.
What do you dislike most about this product?
Zulip's interface has gotten a lot better in recent years but is still a little confusing to new users.
What recommendations would you give to someone considering this product?
It's open source, so give it a go and see what you think.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing