Zoho WorkDrive Customer Reviews 2025

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Zoho

Zoho WorkDrive

Composite Score

8.8 /10

CX Score

9.2 /10

102 Reviews

What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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2025 Data Quadrant Champion

Latest Award, 2025

3 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

4% Neutral

96% Positive

Pros

Performance Enhancing
Efficient Service
Effective Service
Respectful

Feature Ratings

Average 84

Searchability

Document Hosting

Document Sharing

Editor Functions

Security and Access Control

Check Out Check in

Publication Workflow

Access Tracking

Metrics and Reporting

Indexing and Classification

Version Control

Vendor Capability Ratings

Average 83

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

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Enterprise Content Management - Midmarket

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Zoho WorkDrive Reviews

Jennifer N.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Good product, but there are better products

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

Easy to sort and manage documents online

What is your favorite aspect of this product?

There are more advanced workdrives available in the market

What do you dislike most about this product?

It's pretty basic compared with other work drives

What recommendations would you give to someone considering this product?

A good option for the budget conscious, but if you have the means it's best to look at other programs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Marik M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

I am really satisfied with its flexibility.

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

The capability to set passwords and limited time access plus block downloads for files.

What is your favorite aspect of this product?

The capability to set passwords and limited time access plus block downloads for files.

What do you dislike most about this product?

UI. It could be better.

What recommendations would you give to someone considering this product?

Get it. It will make your file sharing experience seemless.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Bruce M.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Real Time sync

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

Real time and automatic synchronization provides constant reassurance and saves time.

What do you dislike most about this product?

The system is very in uploading heavily files .

What recommendations would you give to someone considering this product?

it has better end to end data encryption.

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

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Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Zoho WorkDrive Ratings

85 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Searchability DMSes generally allow for the ability to conduct searches on document content.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Access Tracking The tracking of document access, including who had opened it or downloaded it.聽

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization鈥檚 taxonomy

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Jennifer N.

Good product, but there are better products

Likeliness to Recommend

Pros

Marik M.

I am really satisfied with its flexibility.

Likeliness to Recommend

Pros

Bruce M.

Real Time sync

Likeliness to Recommend

Pros

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Feature Ratings

Searchability

Document Hosting

Document Sharing

Editor Functions

Security and Access Control

Check Out Check in

Publication Workflow

Access Tracking

Metrics and Reporting

Indexing and Classification

Version Control

Vendor Capability Ratings

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Vendor Support