What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Ankit S.
- Role: Consultant
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Mar 2023
Esay to use with almost every practical feature
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
East to use interface with almost all required features
What is your favorite aspect of this product?
Management interface
What do you dislike most about this product?
Limited Customization options
What recommendations would you give to someone considering this product?
Best fit for your daily-to-daily tasks
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Esteban M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2023
Excellent network administrator
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Unlike other tools, we ourselves can say that this instrument differs from its competitors because its studies are excellent and lead us to our own marketing goals unlike any other program we have tried.
What is your favorite aspect of this product?
What I like the most about this instrument is that Zoho Social helps to automate the posting and also allows us to know the posting metrics and we have the possibility to operate all the channels in one place and one time for many months.
What do you dislike most about this product?
In my experience with this tool we have not found any details, but we really enjoy using it since it is more to generate marketing campaigns with this product.
What recommendations would you give to someone considering this product?
One of the reasons why I recommend it is that it has support that is attentive to deviations that may arise in adapting to the interface, which is usually also subjectively simple.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Richard Z.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Zoho Social has been a fantastic program.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social has been a fantastic program to keep the balance and balance of clients in each of the company's social networks, this program has helped us significantly to have a better development of processes and management of these great tools. that collect the best clients that you can find in the cloud, I really like having this program installed and having your help for the management of the content that complements our networks, the movements and intuitive strategies provide us with a more massive impact of our company in the website and the visits from customers who are more and more interested thanks to the great support.
What is your favorite aspect of this product?
What I liked the most about this program has been the great increase and imposition that I have had in social networks, that is to say that thanks to this program there has been an incredible increase in clients in my work area, and this has been thanks the good and professional way to build a marketing campaign for the company, Zoho Social has been one of the best programs that has helped us with the advertising field in our corporate area, this is possible since the program is shown with a program for the management and administration of all the elements that a company needs to emerge on the most renowned digital platforms.
What do you dislike most about this product?
I would like this program to have a much larger storage that allows the program to repeat certain advertisements that have already been used on a social network, that is, you want to upload the same story as it was edited on Facebook with Instagram without any problem, on the other hand, the price of this program is a bit expensive, the truth could be much cheaper, since we have more complex programs and they are even cheaper than this one.
What recommendations would you give to someone considering this product?
It is worth recommending this program for the effectiveness in each of the projects where this program is tested, Zoho Social will be in charge of educating all the contact processes with your clients in the social networks where there is more interaction with your clientele, This program will organize the content of your company to be much more aggressive in the negotiation processes that social networks allow. This program is a guarantee for professional marketing development.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
