Zoho Projects Customer Reviews 2025

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Zoho

Zoho Projects

Composite Score

8.7 /10

CX Score

8.9 /10

99 Reviews

What is Zoho Projects?

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

Company Details

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Zoho Projects Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Projects.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Projects?

2% Negative

9% Neutral

89% Positive

Pros

Respectful
Trustworthy
Reliable
Helps Innovate

Feature Ratings

Average 83

Collaboration

Planning and Scheduling

Workflow Management

Time & Expense Tracking

Budget Management

Resource Management

Reporting

Hierarchical Task Management

Document Management

Dependency and Milestone Tracking

Mobile Access

Vendor Capability Ratings

Average 81

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Also Featured in...

Project Management - Midmarket

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Zoho Projects Reviews

Emma j.

Role: Operations
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

"ATTAIN SUCCESS IN PROJECTS MANAGEMENT "

Likeliness to Recommend

9 /10

What differentiates Zoho Projects from other similar products?

Zoho projects allows seamless integration with other Zoho products (e.g Zoho analytics, Zoho CRM)

What is your favorite aspect of this product?

Documents scan and drag and drop features are my favourite with Zoho projects and this makes it easier and faster to create,edit and manage documents.

What do you dislike most about this product?

In cases of weak or no internet connection, it's almost impossible to use Zoho projects.

What recommendations would you give to someone considering this product?

I highly recommend this software for project planning, scheduling and management of tasks.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Ashkhan A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Best Project management software

Likeliness to Recommend

10 /10

What differentiates Zoho Projects from other similar products?

Easy to Maintain tasks and easy to create task

What is your favorite aspect of this product?

Log hours

What do you dislike most about this product?

Nothing to list dislike

What recommendations would you give to someone considering this product?

Obviously will share recommend for project management

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Ashkhan A.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Best Project management software for the industry

Likeliness to Recommend

8 /10

What differentiates Zoho Projects from other similar products?

Awesome UI, easy to log hours and easy to create task in particular category

What is your favorite aspect of this product?

Reporting and understanding Requirements

What do you dislike most about this product?

List of task user interface

What recommendations would you give to someone considering this product?

Definitely will recommend for project management

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Zoho Projects

What is Zoho Projects?

Company Details

Need Assistance?

Awards & Recognition

Zoho Projects Ratings

87 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Zoho Projects?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Project Management - Midmarket

Zoho Projects Reviews

Emma j.

"ATTAIN SUCCESS IN PROJECTS MANAGEMENT "

Likeliness to Recommend

Pros

Ashkhan A.

Best Project management software

Likeliness to Recommend

Pros

Ashkhan A.

Best Project management software for the industry

Likeliness to Recommend

Pros

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Title

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Time & Expense Tracking

Budget Management

Resource Management

Reporting

Hierarchical Task Management

Document Management

Dependency and Milestone Tracking

Mobile Access

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration