
What is Zoho People?
Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
94 Plan to Renew
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Since last award
75 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho People?
Pros
- Trustworthy
- Enables Productivity
- Respectful
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leave Management
Time and Attendance
Workforce Planning
Employee Record
Benefits Administration
Position Management
Performance Management
Talent Management
Reporting and Analytics
Interactive Organizational Chart
Payroll Administration
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
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Zoho People Reviews

Shubhi A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Great product with every feature you can ask for!
Likeliness to Recommend
What differentiates Zoho People from other similar products?
It鈥檚 fairly easy to use and quite intuitive.
What is your favorite aspect of this product?
Has all features under one platform - from payroll tracking to attendance to performance management, so is an all in one and reliable tool.
What do you dislike most about this product?
Overall UX can be confusing at first, on onboarding features can be improved and support can be better!
What recommendations would you give to someone considering this product?
Pretty trustworthy tool; you won鈥檛 be disappointed .
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Ashish D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
Zoho HCM is an amazing solution at a great price.
Likeliness to Recommend
What differentiates Zoho People from other similar products?
I have used Freshworks solutions as well as iCims. Zoho has a much better and interactive UI compared to it's competitors. In addition, the support post sales is also amazing. Overall, its a great tool for growing companies.
What is your favorite aspect of this product?
Multiple features and ease of use
What do you dislike most about this product?
Zoho expense does give troubles at times for my time during travel expenses claims
What recommendations would you give to someone considering this product?
A complete end to end solution for all mid size growing companies.
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Saves Time

Ayush D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Simple and Effective!
Likeliness to Recommend
What differentiates Zoho People from other similar products?
I will surely give brownie points to pricing along with the quality of UI and ease of use. The regularisation feature can be enhanced to not over lap existing entries. Other features work perfectly fine and even the regularisation feature is up to the mark with industry but can be improved.
What is your favorite aspect of this product?
Location and IP security, as well as workflows for applying leaves, accessing documents and other parity services are quite smooth, they also have single tap login and two factors authentication from mobile app. It鈥檚 very user friendly on both mobile and desktop.
What do you dislike most about this product?
Scalability in the sense of adding additional roles in the hierarchy, any growing company will need flexibility in the this feature to easily modify ever changing organisational structure
What recommendations would you give to someone considering this product?
Fits the budget and smoothly does all the required work for an HR software. Easy to use, good UI/UX and good support.
Pros
- Trustworthy
- Fair
- Transparent
- Reliable