Zoho Meeting Customer Reviews 2025

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Zoho

Zoho Meeting

Composite Score

8.8 /10

CX Score

9.1 /10

269 Reviews

What is Zoho Meeting?

Zoho Meeting is a robust web conferencing solution. Hosts product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser.

Company Details

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Awards & Recognition

Zoho Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

0 Top Rated Capabilities

3 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

3 Top Rated Capabilities

1 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Zoho Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Meeting?

1% Negative

3% Neutral

96% Positive

Pros

Inspires Innovation
Trustworthy
Effective Service
Respectful

Feature Ratings

Average 82

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Video Conferencing

Keyboard Mouse Control

Audio Controls

Audio Conferencing Call in Bridge

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Zoho Meeting Reviews

Peter K.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Fantastic review

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

Great video and audio quality User-friendly Easy to use It's price is awesome Great features

What is your favorite aspect of this product?

The platform is great compared to it's alternative

What do you dislike most about this product?

Sometimes network issues really let's us down

What recommendations would you give to someone considering this product?

It can be better for communication compared to other alternative

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Features clunky

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Trustworthy
Caring
Generous Negotitation

Phanindra B.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Highly Secured Meetings with easy setup

Likeliness to Recommend

10 /10

What differentiates Zoho Meeting from other similar products?

Zoho meeting is highly secured and unable to add any third party meeting recordings

What is your favorite aspect of this product?

Security features and privacy of the meeting is well maintained by Zoho Meetings

What do you dislike most about this product?

The UI & UX has to be upgraded

What recommendations would you give to someone considering this product?

It should launch auto recorded video playing mode

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

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Zoho Meeting

What is Zoho Meeting?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

Zoho Meeting Ratings

86 Likeliness to Recommend

94 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Video Conferencing Interactive video conferencing using a webcam

Keyboard Mouse Control Host can grant or remove control

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Zoho Meeting Reviews

Peter K.

Fantastic review

Likeliness to Recommend

Pros

Features clunky

Likeliness to Recommend

Pros

Phanindra B.

Highly Secured Meetings with easy setup

Likeliness to Recommend

Pros

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Title

1
Since last award

2
Since last award

Feature Ratings

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Video Conferencing

Keyboard Mouse Control

Audio Controls

Audio Conferencing Call in Bridge

Application Share

Screen Share

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support