
What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
100 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Respectful
- Transparent
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cash Flow Management
Accounts Payable Purchase Orders
Cost Revenue Tracking
General Ledger Chart of Accounts
Dashboards, Analytics and Reporting
Accounts Receivable Invoicing
Expense Management
Budgeting Forecasting
Reconciliation
Project Accounting
Integration APIs
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
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Zoho Books Reviews
Greg d.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2021
A fantastic accounting system that you should try
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
It's easy to maintain a MSME business unlike it's competitors. Also it's price is very reasonable unlike it's competitors.
What is your favorite aspect of this product?
It's easy to track customer payment's, receivable and due dates Also I like it's simplicity it offer's and Also it's price.
What do you dislike most about this product?
It's the best when it comes to accounting, haven't experienced any problem while working with it.
What recommendations would you give to someone considering this product?
It's very easy to make and to purchase any order with this tool ,so I recommend it for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Valerie H.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2021
A Great Accounting Solution For Business
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
What makes Zoho Books special is that it manages both finances and makes it easy to handle business cashflow. It more suitable for small businesses
What is your favorite aspect of this product?
I like how easy it is to understand Zoho Books It offers some great features making handling business accounting needs easy It is an intuitive accounting solution
What do you dislike most about this product?
If you are a big business, Zoho Books is not for you as it is meant for small businesses. In addition, it cannot handle complex accounting needs.
What recommendations would you give to someone considering this product?
I recommend Zoho Books for it has been a great solution for our business accounting needs. It is more suitable for small businesses
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Effective Service

Kayla M.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Easy to use but features are often hard to find
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Zoho is much better than alternatives, like quickbooks, as it is more customizable.
What is your favorite aspect of this product?
Everything can be updated in order to meet your exact needs.
What do you dislike most about this product?
Features are often hidden behind settings of settings.
What recommendations would you give to someone considering this product?
Book a training session in order to learn how to use it correctly, it can get messy.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Cons
- Under Delivered