
What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
2
Since last award
97 Plan to Renew
3
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Transparent
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Payable Purchase Orders
Cash Flow Management
Cost Revenue Tracking
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Dashboards, Analytics and Reporting
Reconciliation
Expense Management
Budgeting Forecasting
Project Accounting
Integration APIs
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
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Zoho Books Reviews

MD Mahadi H.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Zoho Books is taking care of my recurring payment
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
I have used a few of them and they provide the features but they are not in one place like Zoho has. It gives all the options like sales, invoices, payment information, etc in one place that other products don't.
What is your favorite aspect of this product?
The way it can be integrated with other payment transfer services like Authorize.net, PayPal, etc. I like the way they give the option to a user and we can do it easily without any hustle.
What do you dislike most about this product?
Because, it got a huge number of options to use in one place, sometimes this becomes confusing for someone like me. The navigation of service pages that I get confused.
What recommendations would you give to someone considering this product?
They should work on the navigation and user-friendliness so we get more confidence browsing from one page to another.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Zachary Michelle M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
It is a great option to manage your finances
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Intuitive Banking, this allows us to automatically view our transactions or imported directly from Zoho Books or our bank account.
What is your favorite aspect of this product?
It is faster to make your invoices. Online payments give the benefit of receiving payments faster. It is possible to keep a record of estimates, invoices, credit notes and recurring invoices.
What do you dislike most about this product?
Overall, Zoho Books is a solid platform to work from.
What recommendations would you give to someone considering this product?
The integration of the Zoho Books app with third-party payment gateways like Stripe, PayPal, PayPal Payflow Pro, Braintree, Authorize.net, and 2Checkout are great and work smoothly.
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
Nicole B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
User friendly and affordable
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
It's a very intuitive cloud based solution that meets and exceeds our expectations from a cloud accounting solutions unlike other similar products.
What is your favorite aspect of this product?
It's easy to use and reports so well It offers a great price with all the options in the tool. Also invoicing is very seamless with it.
What do you dislike most about this product?
Sometimes it's storage is limited it should atlst add some GB to it's employees
What recommendations would you give to someone considering this product?
Yes,it's a nice platform for invoicing,bill-pay , accounting and customer payment's.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing