
What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
2
Since last award
97 Plan to Renew
3
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Transparent
- Fair
- Generous Negotitation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Payable Purchase Orders
Cash Flow Management
Cost Revenue Tracking
Accounts Receivable Invoicing
Reconciliation
General Ledger Chart of Accounts
Expense Management
Dashboards, Analytics and Reporting
Budgeting Forecasting
Project Accounting
Integration APIs
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Ease of Customization
Also Featured in...
Zoho Books Reviews
Amir H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy to use at a good cost
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Zoho books has templates that one can use to customize his work and saves a lot of time
What is your favorite aspect of this product?
I like the user interface of the software and the pricing of the tool which is so easy to use and to understand, also all work done can be exported
What do you dislike most about this product?
I did not like the customer support team because they do respond to technical questions on time
What recommendations would you give to someone considering this product?
Yes, I would recommend the tool because it is easy to understand and to use
Pros
- Reliable
- Performance Enhancing
- Respectful
- Altruistic

Pranay M.
- Role: Vendor Management
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2024
Best tool for Account Management
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Zoho Books stands out for its user-friendly interface, robust features, affordability, and seamless integration with other Zoho products, offering comprehensive accounting solutions for small businesses.
What is your favorite aspect of this product?
Zoho Books is its intuitive interface and ease of use, making accounting tasks more manageable for small businesses.
What do you dislike most about this product?
issues with customer support response times and occasional glitches in Zoho Books
What recommendations would you give to someone considering this product?
For someone considering Zoho Books, I would recommend thoroughly evaluating their business needs and comparing them with the features offered by the software. Additionally, try out the free trial version to assess its suitability and user-friendliness. Consider the level of customer support provided by Zoho and read reviews from other users to gauge their experiences. Finally, ensure that Zoho Books integrates well with any existing systems or software used in your business.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time

Deepika T.
- Role: Vendor Management
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
it simplifies finances,managing budgets efficient
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Zoho Books sets itself apart with user-friendly interfaces, automation, and scalability. It's designed for both beginners and experienced accountants, offering a range of features that make financial management straightforward. Automation features like bank feeds, expense tracking, and recurring transactions help save time and reduce manual data entry. Moreover, its scalability allows small businesses to grow without outgrowing the software. Affordable pricing and integration with other Zoho applications further differentiate it. In essence, Zoho Books is a versatile, accessible, and efficient accounting solution for businesses of all.
What is your favorite aspect of this product?
Easy usability customization available pricing
What do you dislike most about this product?
Overall its a good product in reasonable price
What recommendations would you give to someone considering this product?
Overall its a good product in reasonable price
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing