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Zoho Books Logo Award Winner Product Badge
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Zoho

Zoho Books

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Zoho Books
8.4 /10

What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

Company Details


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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

97 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

0% Negative
7% Neutral
93% Positive

Pros

  • Transparent
  • Fair
  • Generous Negotitation
  • Reliable

Feature Ratings

Average 82

Accounts Payable Purchase Orders

86

Cash Flow Management

84

Cost Revenue Tracking

84

Accounts Receivable Invoicing

83

Reconciliation

83

General Ledger Chart of Accounts

82

Expense Management

82

Dashboards, Analytics and Reporting

82

Budgeting Forecasting

81

Project Accounting

81

Integration APIs

79

Vendor Capability Ratings

Average 79

Business Value Created

84

Ease of Implementation

83

Vendor Support

80

Availability and Quality of Training

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Ease of IT Administration

79

Usability and Intuitiveness

79

Quality of Features

78

Ease of Customization

76

Zoho Books Reviews

Amir H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use at a good cost

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho books has templates that one can use to customize his work and saves a lot of time

What is your favorite aspect of this product?

I like the user interface of the software and the pricing of the tool which is so easy to use and to understand, also all work done can be exported

What do you dislike most about this product?

I did not like the customer support team because they do respond to technical questions on time

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool because it is easy to understand and to use

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Altruistic

Pranay M.

  • Role: Vendor Management
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Best tool for Account Management

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books stands out for its user-friendly interface, robust features, affordability, and seamless integration with other Zoho products, offering comprehensive accounting solutions for small businesses.

What is your favorite aspect of this product?

Zoho Books is its intuitive interface and ease of use, making accounting tasks more manageable for small businesses.

What do you dislike most about this product?

issues with customer support response times and occasional glitches in Zoho Books

What recommendations would you give to someone considering this product?

For someone considering Zoho Books, I would recommend thoroughly evaluating their business needs and comparing them with the features offered by the software. Additionally, try out the free trial version to assess its suitability and user-friendliness. Consider the level of customer support provided by Zoho and read reviews from other users to gauge their experiences. Finally, ensure that Zoho Books integrates well with any existing systems or software used in your business.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Deepika T.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

it simplifies finances,managing budgets efficient

Likeliness to Recommend

10 /10

What differentiates Zoho Books from other similar products?

Zoho Books sets itself apart with user-friendly interfaces, automation, and scalability. It's designed for both beginners and experienced accountants, offering a range of features that make financial management straightforward. Automation features like bank feeds, expense tracking, and recurring transactions help save time and reduce manual data entry. Moreover, its scalability allows small businesses to grow without outgrowing the software. Affordable pricing and integration with other Zoho applications further differentiate it. In essence, Zoho Books is a versatile, accessible, and efficient accounting solution for businesses of all.

What is your favorite aspect of this product?

Easy usability customization available pricing

What do you dislike most about this product?

Overall its a good product in reasonable price

What recommendations would you give to someone considering this product?

Overall its a good product in reasonable price

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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