What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
100 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Respectful
- Transparent
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cash Flow Management
Accounts Payable Purchase Orders
Cost Revenue Tracking
General Ledger Chart of Accounts
Dashboards, Analytics and Reporting
Accounts Receivable Invoicing
Expense Management
Budgeting Forecasting
Reconciliation
Project Accounting
Integration APIs
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
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Zoho Books Reviews
Blanca D.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2024
Zoho Books: Accounting for Every Detail.
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Take invoicing, for instance. With clients scattered across different time zones and billing cycles, the automation in Zoho Books has been a game-changer. Last quarter, we onboarded a major client with variable milestone payments. Zoho Books ensured that invoices were automatically generated and sent out at each milestone, with zero manual intervention. Plus, the ability to customize invoices gave us the flexibility to include project-specific details that clients appreciate.
What is your favorite aspect of this product?
Bank reconciliation is another area where Zoho Books truly stands out. It鈥檚 intuitive and surprisingly fast. In fact, reconciling our accounts鈥攐nce a dreaded end-of-month ritual鈥攊s now a seamless process that I can trust without second-guessing. I particularly enjoy how it flags discrepancies for review, ensuring no surprises at audit time.
What do you dislike most about this product?
That said, the mobile app could use some enhancement.
What recommendations would you give to someone considering this product?
Zoho Books has made our financial processes smoother, especially in managing recurring IT service contracts and project-based billing. The real-time dashboard offers a bird鈥檚-eye view of cash flow, making budget forecasting far less daunting. My team and I no longer spend hours chasing numbers鈥攊t frees up time for strategic decisions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amir H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy accounting software
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Has role based access which help admin to set users in the tool and set which role in the tool they can have and also which information can be viewed by the user.
What is your favorite aspect of this product?
I like the time tracking module which can clearly shows the time spent on a project and the pricing of the tool is fair compared to other software
What do you dislike most about this product?
The mobile application does not have all the modules in the software compared to the web application
What recommendations would you give to someone considering this product?
I would recommend the tool because it has fair pricing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amir H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy to use at a good cost
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Zoho books has templates that one can use to customize his work and saves a lot of time
What is your favorite aspect of this product?
I like the user interface of the software and the pricing of the tool which is so easy to use and to understand, also all work done can be exported
What do you dislike most about this product?
I did not like the customer support team because they do respond to technical questions on time
What recommendations would you give to someone considering this product?
Yes, I would recommend the tool because it is easy to understand and to use
Pros
- Reliable
- Performance Enhancing
- Respectful
- Altruistic
