
What is Zoho Books?
Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
2
Since last award
97 Plan to Renew
3
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Books?
Pros
- Transparent
- Fair
- Generous Negotitation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Payable Purchase Orders
Cash Flow Management
Cost Revenue Tracking
Accounts Receivable Invoicing
Reconciliation
General Ledger Chart of Accounts
Expense Management
Dashboards, Analytics and Reporting
Budgeting Forecasting
Project Accounting
Integration APIs
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Ease of Customization
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Zoho Books Reviews

Preet C.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Quite Good For ZOHO CRM Users
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Zoho Books are different than other products because It is a very easy-to-use interface and as well as easy to set-up and simple reporting with just a few clicks.
What is your favorite aspect of this product?
The following features that I like most in Zoho Books are: 1) Online Payment settlement feature. 2) With a mobile app we can send payment invoices easily and as well as we can track timing also.
What do you dislike most about this product?
The one thing that I don't like in Zoho Books is, more customization of logos, font, etc. should be provided by Zoho Books.
What recommendations would you give to someone considering this product?
Overall I would like to conclude that Zoho Books is the best ever software or platform for managing your small business without any hassle. It is great for Zoho CRM users. If you are new to Zoho Books then, I will recommend you to start with a starter plan and upgrade it according to your needs.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service

Ashlee B.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2020
Fantastic Product
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Simple to use a effective
What is your favorite aspect of this product?
Everything about the product is fantastic
What do you dislike most about this product?
Nothing it's perfect for my needs
What recommendations would you give to someone considering this product?
Buy it, you will not be disappointed
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Forest H.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2020
Constantly improving. Great Value.
Likeliness to Recommend
What differentiates Zoho Books from other similar products?
Very intuitive and great customer support.
What is your favorite aspect of this product?
Ease of use and full feature set.
What do you dislike most about this product?
Aesthetics of some elements (such as invoicing emails) could be better.
What recommendations would you give to someone considering this product?
So much better than any alternative I have tried.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity