XE Customer Reviews 2025 | Currency Exchange

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XE.com

XE

Composite Score

7.5 /10

CX Score

7.7 /10

16 Reviews

What is XE?

XE is a trusted currency authority. It offers the XE Currency Converter, XE Currency Apps, XE Trade Money Transfers, and XE Currency Data.

Company Details

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XE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on XE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love XE?

4% Negative

16% Neutral

80% Positive

Pros

Continually Improving Product
Includes Product Enhancements
Appreciates Incumbent Status
Helps Innovate

Feature Ratings

Average 83

Multi Currency

Banking Risk Management

Currency Quotes

Currency Exchange Market Management

Margin Management

Trade Management

Currency Conversion

Analytics and Reporting

Portfolio Management

Stock Management

Collateral Management

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

XE Reviews

michael b.

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Set up terribly cumbersome and not intuitive

Likeliness to Recommend

6 /10

What differentiates XE from other similar products?

It seems to have slightly higher charges and lower rates than some competitors.

What is your favorite aspect of this product?

Easy to find quotes

What do you dislike most about this product?

Fees higher than competitors

What recommendations would you give to someone considering this product?

Shop around.

Pros

Reliable
Performance Enhancing
Enables Productivity
Caring

Cons

Less Efficient Service
Less Effective Service
Commodity Features

Greg L.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Incredibly easy to use. Great UI.

Likeliness to Recommend

10 /10

What differentiates XE from other similar products?

I don't know enough to comment but it is simple to use and our needs are basic.

What is your favorite aspect of this product?

Simplicity.

What do you dislike most about this product?

Nothing at all, not a thing.

What recommendations would you give to someone considering this product?

None to give.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Role: Finance
Industry: Banking
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Feb 2022

great product which worth the price , easy to use

Likeliness to Recommend

9 /10

Pros

Reliable
Saves Time
Helps Innovate
Continually Improving Product

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XE

What is XE?

Company Details

Need Assistance?

XE Ratings

85 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love XE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Banking Risk Management Includes stress tests, anti-money laundering, risk monitoring, and alerts.

Currency Quotes Includes currency comparisons and real-time currency rates.

Currency Exchange Market Management Includes market analysis, market graphics, and market indicators.

Margin Management Includes position tracking, real-time data updates, and pre-trade margin and limit checks.

Trade Management Includes forex trading, real-time trading, trade processing, and automated trading.

Currency Conversion Includes currency calculator, real-time market rates, and currency exchange.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Portfolio Management Includes portfolio composition, investment strategizing, portfolio risk management, and market development and trend analysis.

Stock Management Includes stock trading, stock ranking, stock charting, and stock analysis.

Collateral Management Includes collateral tracking, valuations, and settlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

XE Reviews

michael b.

Set up terribly cumbersome and not intuitive

Likeliness to Recommend

Pros

Cons

Greg L.

Incredibly easy to use. Great UI.

Likeliness to Recommend

Pros

great product which worth the price , easy to use

Likeliness to Recommend

Pros

Title

Feature Ratings

Multi Currency

Banking Risk Management

Currency Quotes

Currency Exchange Market Management

Margin Management

Trade Management

Currency Conversion

Analytics and Reporting

Portfolio Management

Stock Management

Collateral Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement