Workgrid Customer Reviews 2025

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Workgrid

Composite Score

8.5 /10

CX Score

8.9 /10

44 Reviews

What is Workgrid?

Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.

Company Details

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Awards & Recognition

Workgrid won the following awards in the Digital Workplace category

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7 Top Rated Capabilities

24 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

20 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

8 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Workgrid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workgrid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workgrid?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Department Zones

Interactive Organizational Chart

News Feed

Customizable Branding

Instant Messaging

Employee Directory

Virtual Floor Plans

Mobile App

Workflow & Approvals

App Delivery and Access

Integrations

Vendor Capability Ratings

Average 84

Vendor Support

Quality of Features

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of Implementation

Workgrid Videos

Workgrid Reviews

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Great product - Should have implemented sooner

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Kimberly P.

Role: C-Level
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product I rely on daily

Likeliness to Recommend

10 /10

What differentiates Workgrid from other similar products?

The Chatbot is a big differentiator. When you solve a problem once, it is nice to have a place to document this and have a central resource for everyone on your front line to use.

What is your favorite aspect of this product?

Using Workflows to track all of my onboarding tasks for HR, the Manager and for training new employees.

What do you dislike most about this product?

I would like to take advantage of more integrations.

What recommendations would you give to someone considering this product?

Create ownership and goals for each feature set of the product. Keep your content fresh and implement a variety of features for your users to keep them interested and engaged. Give your employees delighters they want so they come and see your priorities for them, such as communications.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Everything I need is in one spot!

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

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Workgrid

What is Workgrid?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Workgrid Ratings

89 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Workgrid?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

Instant Messaging Real-time, text-based communication between two or more people

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Virtual Floor Plans The app mimics a physical workspace setting by allowing users to enter virtual rooms.

Mobile App Android and iOS app that users can download.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

App Delivery and Access Provides users with access to apps they need to be productive.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Workgrid Videos

Solve Digital Friction with Workgrid

Workgrid Reviews

Great product - Should have implemented sooner

Likeliness to Recommend

Pros

Kimberly P.

Fantastic product I rely on daily

Likeliness to Recommend

Pros

Everything I need is in one spot!

Likeliness to Recommend

Pros

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Title

2
Since last award

Feature Ratings

Department Zones

Interactive Organizational Chart

News Feed

Customizable Branding

Instant Messaging

Employee Directory

Virtual Floor Plans

Mobile App

Workflow & Approvals

App Delivery and Access

Integrations

Vendor Capability Ratings

Vendor Support

Quality of Features

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of Implementation