What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It鈥檚 a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
96 Plan to Renew
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Since last award
88 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
E-Commerce Integration
Standard Templates
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Parker E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
User-Friendly Platform with Managed Hosting
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
A differentiator is how WordPress.com fits into the WordPress ecosystem. The compatibility of WordPress.com with popular WordPress tools and services rounds out the workflow, allowing users to take advantage of familiar capabilities in concert with the benefits of a managed platform.
What is your favorite aspect of this product?
Equally unmissable aspect is the versatility and cross-device synchronization of the platform. This allows users to work smoothly on websites, be it from desktops, mobile phones, or web browsers, assuring productivity across diverse environments.
What do you dislike most about this product?
A major disadvantage is performance, which in this case may relate both to large datasets and complex settings. Users have mentioned how slow processing times hinder productivity over extensive content or demanding workflows.
What recommendations would you give to someone considering this product?
Know the potential and limits of the platform. Just start with a humble plan and go for upgrades as needed. Use their support resources and community forums at WordPress.com to surmount any bump in your road and fulfil the most from their platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Josef K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Easy to Use, but Requires Compromise
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Wordpress is a great starting point and is free of us.
What is your favorite aspect of this product?
Part of its charm is its open source, so anyone can add plug-ins to it.
What do you dislike most about this product?
Unfortunately, to do most things needed for modern websites you need to add plugins that stack on one another and break key features of the website.
What recommendations would you give to someone considering this product?
Great place to start, but would not be a permanent solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Angelina T.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2024
The leading platform for web designing
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It is the simplest tool with ready web pages for developing websites for beginners. It accepts updates and content changes conveniently.
What is your favorite aspect of this product?
It is easy to setup and download customizable web pages. I can host website directly from WordPress with hostinger at affordable price rates.
What do you dislike most about this product?
I am satisfied with simple strategy employed to use WordPress for any user.
What recommendations would you give to someone considering this product?
WordPress provides ready SEO tools to build and brand websites for both personal and commercial use. It has promoted the growth of our business with exceptional web building tools.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
