What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It鈥檚 a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
96 Plan to Renew
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Since last award
88 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
E-Commerce Integration
Standard Templates
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2024
Couldn't be better for a startup
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Caring
- Respectful
Cons
- Commodity Features
- Leverages Incumbent Status
Holden L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2024
Versatile Website 91制片厂er: Limited Customization
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com stands out from many other options by offering a fully managed platform, making it as easy as a snap to create a site while handling hosting, security and maintenance in one direction: go. This is expedient for the user who seeks an experience without too many technical headaches, unlike self-hosting alternatives.
What is your favorite aspect of this product?
What I like most about WordPress.com is that it takes a more holistic approach to website management and blogging in one place. It makes the creation, execution, and analysis of content easier within one ecosystem, increasing efficiency and reducing manual labor. .
What do you dislike most about this product?
One of the more hated aspects of WordPress.com is the limited customizing it allows, especially in its lower-tier plans. Not being able to install your plugins or themes without upgrading really can frustrate people seeking greater control and functionality.
What recommendations would you give to someone considering this product?
If you're considering WordPress.com, first think about your website strategy and needs. While it's a user-friendly and relatively powerful platform, it's just not ideal for anyone who requires super-extreme customizations or needs specific features. Choose a plan tier based on what works for you within your budget to satisfy all your needs regarding customization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aasish S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Perfect for professional and personal site builds!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress simplifies coding and HTML for a seamless website design build.
What is your favorite aspect of this product?
Intuitive and easy to use navigation.
What do you dislike most about this product?
It can be overwhelming without any training or practice.
What recommendations would you give to someone considering this product?
I recommend trying it out if you need to build your site while working with vendors, designers, content team, etc. It works well for collaboration projects!
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Reliable
