What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It鈥檚 a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Content Repository
Content Workflow Management
Management Interface
E-Commerce Integration
Standard Templates
Social Media Integration
Digital Asset Management
Content Security
Analytics and Reporting
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Jorge A.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Blogs and websites without technical experience
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It stands out for the reason that it has a variety of service levels, from free to premium, allowing you to choose the option that best suits your budget and needs.
What is your favorite aspect of this product?
I love that the WordPress.com community is so active, as it allows me to share experiences, get advice, and receive feedback.
What do you dislike most about this product?
I don't like the free plan because WordPress.com's ads can be intrusive and hurt my experience.
What recommendations would you give to someone considering this product?
I highly recommend the platform because it offers a wide range of themes and design options that allow you to beautifully customize your website.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Carlos E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
To create custom pages and posts
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Provides automated maintenance, eliminating the need to worry about backups or software updates. Provides web hosting included makes it easy to set up a website.
What is your favorite aspect of this product?
With the 鈥淕utenberg鈥� visual block editor, I can quickly and easily create unique pages and posts by dragging and dropping content blocks, which is something I like about WordPress.com. Without requiring programming knowledge, I am able to work on both free and premium themes that are customizable.
What do you dislike most about this product?
Advanced customization is limited by the lack of access to the site code, particularly for free and basic plans.
What recommendations would you give to someone considering this product?
I recommend WordPress.com, it provides information on site traffic, referral sources, and post popularity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chhatrapal S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
The easiest-to-use and best website.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The most advantageous aspect of WordPress is its exceptional user-friendliness and accessibility for novices.
What is your favorite aspect of this product?
WordPress is the best website-building tool Its ease of use is its best feature for non-coders With this program, making websites is easy Many features are available. We can add plugins and themes.
What do you dislike most about this product?
Certain more recent CRMs have slightly more functionality and are slightly simpler. It's not the least expensive option available either.
What recommendations would you give to someone considering this product?
It is the most full and user-friendly control panel available, incredibly flexible, and comes with a wide range of templates and layouts
Pros
- Enables Productivity
- Security Protects
- Helps Innovate
- Continually Improving Product
