What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Fair
- Reliable
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Payment Processing
Order Portal
Content Management
Content Localization
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
WooCommerce Reviews
Hern谩n S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Very customizable, underperforms at large scale
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Very easy to start with and get going. Affordable solution for businesses of all sizes
What is your favorite aspect of this product?
Easy to customize
What do you dislike most about this product?
Code quality on the underlying platform (WordPress) and its environment. It also requires money and time investments to make the solution perform decently at a large scale (tens of thousands of products, tens of thousands of orders)
What recommendations would you give to someone considering this product?
Go for it! It is a very easy platform to start with, lots of features either baked-in or from third party plugins, easy to customize, affordable marketplace, easy to scale.
Pros
- Appreciates Incumbent Status
- Continually Improving Product
- Unique Features
- Effective Service
Cons
- Less Performance Enhancing
Hussain B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Free, Open Source, what more do you want?
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
Its free, open source, there are thousands of Add-Ons, while many are paid, there are free ones available too. There is nothing you can not do on woocommerce and its much pocket friendly.
What is your favorite aspect of this product?
Scalability and customization possibilities, For Woocommerce in customization and modification, sky is the limit.
What do you dislike most about this product?
free, open-source, customizable, scalable
What recommendations would you give to someone considering this product?
If you are choosing between shopify and woocommerce, and if you are not dropshipping, then you should select Woocommerce
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Isabelle C.
- Role: C-Level
- Industry: Apparel
- Involvement: End User of Application
Submitted Feb 2022
Multiple Payment Integrations With WooCommerce
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
While we first started using WooCommerce, we had a single method of payment activated, like most ecommerce solutions, namely the Internet Banking transfer features. As we scaled our online shop, we further deployed Visa and Mastercard payments and even PayPal. This was done so easily, that it gave us time to do what we were doing best: selling our products.
What is your favorite aspect of this product?
I love the fact that custom 3rd party integrations to further optimize our online store, were easily compatible with WooCommerce. Personally, I like the order management dashboard, and how within a click, I can change an order from pending, processing, completed and even refunded when necessary.
What do you dislike most about this product?
There are some powerful extensions that WooCommerce offers but the best one are paid on a yearly basis. I believe that WooCommerce should address this issue to further democratize the great ecommerce addons.
What recommendations would you give to someone considering this product?
I would say: << listen, your business is very important and I know that you want to make the most cost effective choice. WooCommerce is really amazing, powerful and not expensive at all. You can set up very easily and start selling right away. Use it. It will change your life. >>
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
