What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWooCommerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WooCommerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Fair
- Reliable
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Payment Processing
Order Portal
Content Management
Content Localization
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
WooCommerce Reviews
Sophie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
A private, safe and free e-commerce website
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
It helps you to increase engagement, build loyalty, improve SEO, and get more sales with social proof. It is very quick to install and intuitive. It turns your website into a powerful online store. It gives a manual reminder e-mail. Review forms for customers allow a quick review and also offers discount in exchange of reviews.
What is your favorite aspect of this product?
It is great for those users who prefer word press. The payment gateways are good and process is easy. It is good platform for your online store. It is open source and highly customizable. It is integrated with so many apps. It has an active community of developers.
What do you dislike most about this product?
It doesn鈥檛 always work very well with WordPress. It requires knowledge and proficiency of WordPress. WooCommerce plugin is free but it costs high for developing, maintenance and hosting. Start is free but you have to purchase a lot of features. Sales tax management is good. Interface is easy but needs to be improved.
What recommendations would you give to someone considering this product?
I would recommend it as it is in 40 languages and installed by more than 50,000 stores. It is used to build multiple sites. The price is very good for small businesses.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Veeramanikandan S.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2022
Fantastic product!
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
reliable, efficient, fast and ready to operate widely and instantaneously
What do you dislike most about this product?
More difficult in accessing the required data of the product
What recommendations would you give to someone considering this product?
advisable to use wisely
Pros
- Reliable
- Inspires Innovation
- Appreciates Incumbent Status
- Performance Enhancing
Paula D.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Simply joining the e-commerce business
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
WooCommerce is flexible and adaptable and generally demands no technical or programming skills, since it is simple to adopt and allows anybody to build up their own online business and have things up and running quickly.
What is your favorite aspect of this product?
WooCommerce is incredibly simple and straightforward to use, has a beautiful layout, and can be started for free; moreover, it provides useful inventory management necessary tools.
What do you dislike most about this product?
The one thing I really don't like concerning it is how restricted it would be in terms of personalization options; moreover, when it is utilized and also the business expands, it becomes mandated to purchase some advanced capabilities.
What recommendations would you give to someone considering this product?
This is a genuinely outstanding asset for getting started in e-commerce despite being a website development specialist; it is a fantastic e-commerce product that needs to be recommended.
Pros
- Enables Productivity
- Effective Service
- Respectful
- Client Friendly Policies
