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WooCommerce

WooCommerce

Composite Score
8.8 /10
CX Score
9.0 /10
Category
WooCommerce
8.8 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

Company Details


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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

2% Negative
8% Neutral
90% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

87

Order Management

86

Payment Processing

86

Order Portal

85

Content Management

83

Content Localization

83

Reporting and Analytics

82

Integrated Search

81

Microsite Management

80

Retargeting Capabilities

79

Predictive Recommendations

78

Vendor Capability Ratings

Average 84

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of Customization

84

Ease of Data Integration

84

Quality of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

79

WooCommerce Reviews

Mughal E.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great plugin for woocommerce for having ecomm web

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

Its very easy to be use which makes it ideal for any start-up to choose woocommecre than any other platform - And it is a plugin for Wordpress which makes it ideal for businesses to use it

What is your favorite aspect of this product?

The payment method as such as PayPal and Stripe is the best feature of the product - which helps small businesses to establish payment methods online very easily

What do you dislike most about this product?

Limited customization within woocommerce restricts features unless you buy add ons from third party providers.

What recommendations would you give to someone considering this product?

I would highly recommend this product as it helps businesses to set up a small e-commerce website very easily, helps in uploading products, managing warehouse essentials, post products and sell. It has a mobile app too which allows users to view the products sold via mobile app.

Pros

  • Enables Productivity
  • Reliable
  • Effective Service
  • Caring

Larissa M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy and Free Platform to begin your Online Shop

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

WooCommerce requires no programming experience, as it is not difficult to use for everybody and empowers them to set up their web-based store and make them ready in a brief that's it in a nutshell. It is reasonable for a wide scope of deals applications. It empowers you to deal with a scope of undertakings all the while, like memberships, and track shipments and deals orders effectively and rapidly. You will know the exact thing that happens to your deals whenever.

What is your favorite aspect of this product?

It's an incredible apparatus for private companies and new businesses hoping to break into the internet business market, and it's allowed to utilize. It's an extraordinary device for private companies and new businesses hoping to break into the online business market.

What do you dislike most about this product?

Each time you customize a layout and duplicate over the default WooCommerce templates, and afterward, WooCommerce updates those documents, you should physically go through and make the updates. It's extremely dreary and irritating, and keeping in mind that I get why, couldn't this cycle be more similar to GitHub when two individuals are dealing with various documents? Additionally, documentation isn't clear for the normal client.

What recommendations would you give to someone considering this product?

In WooCommerce If you're not a developer, setting up WooCommerce on a custom WordPress website may be somewhat precarious. However, assuming you have zero technical skills, you can follow basic instructional exercises on establishment and arrangement. WooCommerce is all over and a lot of individuals have comparative issues so observing responses will not be hard.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Caring

Parwinder K.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Best eCommerce Platform for the Startup Business

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

1) WooCommerce is an Open Source Platform, so it gives more credibility to achieve goals at different levels. 2) WooCommerce is the only platform that provides free to use for startup businesses. 3) Unlike Squarespace and some other tools, WooCommerce provides a facility to customize the core files. 4) Set up WooCommerece, add product catalogue, payment methods, and manage your orders very easy to handle.

What is your favorite aspect of this product?

The most favourite aspect of WooCommerce is this is a free platform. You can use WooCommerce with WordPress. You are able to add single products, downloadable products, and Variable products. Set up shipping methods according to states and country is very easy to use. Managing your orders, customer reviews, and managing your profile at the customer end is so user friendly.

What do you dislike most about this product?

Although WooCommerce is a very good platform as nothing is perfect in this world so WooCommerce also has some cons. 1) The biggest cons of WooCommerce is it's still a plugin which used only on WordPress. 2) WooCommerce is free to download and install but it has some paid extensions. 3) As WooCommerce is an Open Source Platform. So, your website can be at hacking risk.

What recommendations would you give to someone considering this product?

WooCommerce still has 1 or 2 cons but the benefits WooCommerce is offering is more than enough you can ask. Cons can be ignored in front of Benefits. So, I would definitely recommend 100% WooCommerce to all users for an eCommerce platform.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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