What is WooCommerce?
WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWooCommerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WooCommerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WooCommerce?
Pros
- Fair
- Reliable
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Catalog Management
Order Management
Payment Processing
Order Portal
Content Management
Content Localization
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
WooCommerce Reviews
Diego Q.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2022
more expensive than you think, but worth it
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
easier entry level, but if you need custom functionality, it can become expensive and complex.
What is your favorite aspect of this product?
very customizable
What do you dislike most about this product?
expensive plugins, lack of support
What recommendations would you give to someone considering this product?
good for entry level and simple commerce flow businesses
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Cons
- Charges for Enhancements
- Less Caring
- Commodity Features
Kristin T.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
"It's good enough and works pretty well"
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
The program is better because it is easy to implement and integrates seamlessly with wordpress.
What is your favorite aspect of this product?
Thanks to virtual features like PayPal API and credit card payment clearing very instantaneously, customers may obtain their download keys, which is one of my favorite aspects of online shopping. Coupons may be a great tool for marketing initiatives. All clients' email addresses may be automatically added into the MailChimp list thanks to the ability to connect 3rd party software such as MailChimp.
What do you dislike most about this product?
In addition to being costly, add-ons are recurrent annual fees. A lot of this is overstated. The majority of the premium features are only available as part of a subscription.
What recommendations would you give to someone considering this product?
If you utilize WooCommerce appropriately, it will boost your company's revenue, profits, and market share. It will assist you in automating, organizing, and improving all aspects of your company..
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Samrat A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Easy and best CMS for a ecommmerce site
Likeliness to Recommend
What differentiates WooCommerce from other similar products?
It's easy to use and there are thousands of plugins and themes for Woocommerce
What is your favorite aspect of this product?
It's easy to use. And highly customizable
What do you dislike most about this product?
There is nothing I dislike about this product but would love to see those plugin for a cheaper price which are too expensive
What recommendations would you give to someone considering this product?
If anyone is thinking of using Woocommerce then they should go for it
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
