What is Webex Events?
(Previously Socio) Webex Events provides everything you need to elevate the event experience, whether your audience joins in-person or virtually. Webex Events is an end-to-end platform for streaming, engagement, sponsorship and networking. Webex Events blends flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
81 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Events?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Support
Networking Facilitation
Presentation/ Webinar Capabilities
Attendee Engagement
Gamification
Vendor e-Commerce
Metric and Reporting
Whitelabeling
Social Media Channel Integration Outbound
Registration Process/Integration
Exhibitor or Vendor Environment
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Vendor Support
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Webex Events Reviews
Rogba A.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2023
"Very User Friendly"
Likeliness to Recommend
What differentiates Webex Events from other similar products?
it was easy to navigate
What is your favorite aspect of this product?
Attendees enjoyed the app; it was easy to navigate. And as the designer, it was straightforward to use and update as we built our event.
What do you dislike most about this product?
event attendee limitations, but those two issues have been resolved,
What recommendations would you give to someone considering this product?
The support team is next level- they are super fast to respond and they empower you with a number of tools and resources to help your team and event attendees be successful when your big event arrives. I also really enjoy the pre-event meetings. They really dig into your event details and goals to help you find the best solutions for your attendees.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cullen R.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Apr 2021
Fantastic product. Excellent functionality!
Likeliness to Recommend
What differentiates Webex Events from other similar products?
Excellent service/support. Timely to respond. Product is stable and always functioning. Updates are easy.
What is your favorite aspect of this product?
Ease of customization. Ease of use for end user.
What do you dislike most about this product?
The need to hit the refresh circle at the top.
What recommendations would you give to someone considering this product?
The product is rock solid. But most importantly: the technical support available online is the best I鈥檝e ever experienced. Always available, incredibly punctual, and always friendly and engaging.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sarah B.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2021
Great price & incredible functionality
Likeliness to Recommend
What differentiates Webex Events from other similar products?
Their pricing and customer support. My team and I have had to use their support and training on countless occasions and they always go above and beyond to resolve our problems and answer our questions.
What is your favorite aspect of this product?
It's hard to name one. The gamification was a HUGE hit with our sales conference attendees! It dramatically helped keep people engaged with conference content.
What do you dislike most about this product?
I honestly can't think of a single thing.
What recommendations would you give to someone considering this product?
I've utilized and reviewed several of Socio's competitors over the years and I can honestly say, Socio is 100% the way to go!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
