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Venmo for Business Logo
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Venmo

Venmo for Business

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Venmo for Business
8.2 /10

What is Venmo for Business?

Accept Venmo payments in your app, online, or in person and tap into our active community of more than 60 million people.

Company Details


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Awards & Recognition

Venmo for Business won the following awards in the Payment Processing category

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Venmo for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Venmo for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Venmo for Business?

0% Negative
4% Neutral
96% Positive

Pros

  • Efficient Service
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Feature Ratings

Average 85

Mobile Payments

89

Credit Card Processing

89

Digital Wallet Integration

88

Security

88

Recurring Payments

87

POS Verification

85

Multi Currency

84

POS Integration

84

E-Commerce Integration

84

Integration With Accounting System

82

Reporting Analytics

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Customization

84

Business Value Created

84

Ease of IT Administration

84

Breadth of Features

82

Quality of Features

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Venmo for Business Reviews

Josue M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Our company has been using venmo for more than 13

Likeliness to Recommend

10 /10

What differentiates Venmo for Business from other similar products?

This system is the simplest for collecting all types of electronic payments, including major credit cards and ACH. It also has good integrations for local and online apps to collect payments within your existing systems relatively seamlessly. Our company has been using venmo for more than 13 years. Our search for a payment processing solution ended when we found venmo. It allows payment scheduling, which is a much-needed feature for us. It simply met all of our needs in handling our payment related services.

What is your favorite aspect of this product?

The experience as a whole has been excellent. The ability to send invoices, post a link on my site for people to pay, and collect payments myself by credit card and ACH has helped me grow my productivity and my business. Also, the staff has remained helpful since the beginning. Approval was quick and simple, and when I wanted higher ACH limits and lower credit card processing fees, my requests were handled immediately.

What do you dislike most about this product?

For a few years now, I have been requesting the ability to include it as a quote, not just an invoice. They say it's the works, but I haven't seen it yet.

What recommendations would you give to someone considering this product?

Once you enter the live account setup process with venmo, you should be provided with a summary of all these additional fees. However, I think the initial ad transparency could be improved with just a few simple tweaks to the site. I still find the selling experience with venmo to be pretty straightforward and generally better than average. Just make sure you understand that a tiered pricing structure has more than one fee and that Venmo will set up a merchant account for you with a third party.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Serena S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Nice to have, easy to use!

Likeliness to Recommend

8 /10

What differentiates Venmo for Business from other similar products?

Venmo for business make collecting payment for a business owner really simple without tons of fees. It's less formal than Stripe for example but is much better than cash or paypal.

What is your favorite aspect of this product?

The ease of use does it for me! Especially because I'm so familiar with it on the personal side of things.

What do you dislike most about this product?

It's not a full blown payment processing system.

What recommendations would you give to someone considering this product?

Great starting point POS set up. I think people should avoid using cash and track payments if they're in the small business space. It'll help you get ahead in the end. Venmo business helps you do that.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Mario L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

we have used mobile software in the past

Likeliness to Recommend

9 /10

What differentiates Venmo for Business from other similar products?

The user interface is very intuitive and it is very easy to manipulate the content so that the other person pays you from anywhere they are very easy since they do not have to have your bank details for the other person to pay you in my opinion, the best part is their customer service. Whenever I hit a bump in the road, I would simply call customer service and an agent could guide me. I know it was my first day and my first experience with your customer service, but my mother also told me "if your relationship (business or personal) starts badly, it will most likely end badly.

What is your favorite aspect of this product?

their customer service leaves a lot to be desired, I called on the first day of using this product and the customer service was excellent I have shopped quite a bit and have yet to find any card processing companies offering lower or more comprehensive fees we have used software mobile in the past, while the other software works fine.

What do you dislike most about this product?

A little harder to navigate until you get used to it. It doesn't offer same-day financing like most other mobile apps.

What recommendations would you give to someone considering this product?

On the rare occasions that my staff or I have had to call customer service, we had a short wait to speak to a live person, and our issue was always easily fixed. I also appreciate that venmo customer service has always been careful not to share my personal information with my staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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