Unit4 ERP Customer Reviews 2025 | Enterprise Resource Planning

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Unit4

Unit4 ERP

Composite Score

7.4 /10

CX Score

7.2 /10

103 Reviews

What is Unit4 ERP?

Unit4 ERP is a cloud ERP solution that enables service-centric organizations in the public and private sectors to gain a significant advantage over their peers. Its leading-edge architecture facilitates faster innovation at a lower cost and with less disruption. The result is more opportunity and smarter operations.

Company Details

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Unit4 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unit4 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

94 Plan to Renew

69 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+58 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unit4 ERP?

5% Negative

18% Neutral

77% Positive

Pros

Respectful
Reliable
Trustworthy
Acts with Integrity

Cons

Under Delivered
Vendor's Interest First
Wastes Time

Feature Ratings

Average 73

Integration with Third-Party Tools

Accounting and Financial Management

Governance Risk and Compliance

Service Management

Industry Specific Capabilities

AI-Powered Automation

Document Management

Customer Relationship Management

Human Capital Management

Procurement Management

Supply Chain Management

Vendor Capability Ratings

Average 71

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Business Value Created

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Enterprise Resource Planning - Enterprise

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Unit4 ERP Reviews

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Great customer support!

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Good new innovations, Some features a bit clunky

Likeliness to Recommend

9 /10

Pros

Reliable
Respectful
Friendly Negotiation
Continually Improving Product

Cons

Less Effective Service
Vendor Friendly Policies
Under Delivered

Role: Public Sector
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2025

Flexibility

Likeliness to Recommend

9 /10

Pros

Reliable
Trustworthy
Security Protects
Respectful

Cons

Commodity Features
Less Effective Service
Wastes Time

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Unit4 ERP

What is Unit4 ERP?

Company Details

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Awards & Recognition

Unit4 ERP Ratings

81 Likeliness to Recommend

94 Plan to Renew

69 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+58 Net Emotional Footprint

How much do users love Unit4 ERP?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration with Third-Party Tools Offers seamless integration with other platforms and applications, such as payment gateways, CRM tools, and ERP systems, to ensure data flow across systems

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

AI-Powered Automation Utilizes AI to automate workflows, data processing, and repetitive tasks, improving productivity and reducing manual intervention.

Document Management Includes capabilities for storing, organizing, and sharing documents in a secure and centralized location, helping streamline document-related processes.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Resource Planning - Enterprise

Unit4 ERP Reviews

Great customer support!

Likeliness to Recommend

Pros

Good new innovations, Some features a bit clunky

Likeliness to Recommend

Pros

Cons

Flexibility

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Integration with Third-Party Tools

Accounting and Financial Management

Governance Risk and Compliance

Service Management

Industry Specific Capabilities

AI-Powered Automation

Document Management

Customer Relationship Management

Human Capital Management

Procurement Management

Supply Chain Management

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Business Value Created

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness