ThreatLocker Customer Reviews 2025

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ThreatLocker, Inc.

ThreatLocker

Composite Score

9.1 /10

CX Score

9.3 /10

73 Reviews

What is ThreatLocker?

ThreatLocker is an endpoint protection platform (EPP) offering cybersecurity controls to protect businesses from zero-day attacks. Enabling a Zero Trust posture, ThreatLocker operates with a default deny approach to reduce the attack surface and mitigate potential cyber vulnerabilities.

Company Details

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Awards & Recognition

ThreatLocker won the following awards in the Endpoint Protection - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

ThreatLocker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThreatLocker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThreatLocker?

1% Negative

2% Neutral

97% Positive

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Client Friendly Policies

Feature Ratings

Average 86

System Hardening

Centralized Management Portal

Application Containment Mechanisms

Port and Device Control

Flexible Deployment Options

Forensics

Kernel Monitoring

Host NGFW Functionality

Dynamic Malware Detection

Cross Platform Integration

Cross Platform Support

Vendor Capability Ratings

Average 86

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Also Featured in...

Endpoint Protection - Midmarket

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View ThreatLocker in this category (opens in a new tab)

ThreatLocker Screenshots

ThreatLocker Downloads

ThreatLocker Solutions Overview

Learn about all of the cybersecurity solutions ThreatLocker offers.

Allowlisting Buyer Checklist

Learn all of the non-negotiable features an Allowlisting solution should have to help you stay on top of new and emerging threats.

Total Economic Impact of ThreatLocker - Forrester Report

Learn the cost savings and business benefits enabled by ThreatLocker from the experts at Forrester.

ThreatLocker Videos

ThreatLocker Reviews

Pallavi V.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2025

Robust security with zero trust precision

Likeliness to Recommend

10 /10

What differentiates ThreatLocker from other similar products?

Zero trust application control Endpoint protection Managed detection and response

What is your favorite aspect of this product?

Zero trust control application Default deny approach Customisable policies

What do you dislike most about this product?

Complexity Resource intensive

What recommendations would you give to someone considering this product?

Assess security needs Plan implementation Configure policies carefully

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2024

User friendly, easy to manage.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Keynon L.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Excellent product with outstanding support!

Likeliness to Recommend

10 /10

What differentiates ThreatLocker from other similar products?

Support, support, support! ThreatLocker believes in their product and makes it friendly to use as they support is always readily available to help resolve any issues.

What is your favorite aspect of this product?

The product is rock solid with minimal issues. As it is a security product is does cause some productivity issues at times as it blocks software installs/updates, etc. at times. What makes me keep on using ThreatLocker is not only for the security they provide, but for the support they offer. So refreshing to technical support not only always willing to help resolve an issue...but actually offer to train you on how to resolve the issue. Their support does not just point you to a KB article...they start a remote session and actually show you how to resolve the issue so you.

What do you dislike most about this product?

The biggest challenge is learning the ins and outs of the management portal. Lots of options and easy to get confused on what to do.

What recommendations would you give to someone considering this product?

This solution is a must have for any MSP/MSSP. The solution is amazing and support is great. I would recommend any organization that implements this software purchase the CyberHero Support. This takes a huge workload off the IT support team and ensures end users stay productive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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ThreatLocker

What is ThreatLocker?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

ThreatLocker Ratings

95 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love ThreatLocker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

System Hardening Automated vulnerability patching and vulnerability assessment.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Flexible Deployment Options Supports on-premise, cloud and hybrid It environments

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Kernel Monitoring Monitoring of processes, memory, and system files at the OS level.

Host NGFW Functionality Includes policy-based default-deny/whitelisting and application verification and trust (VPN/virtualization).

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Endpoint Protection - Midmarket

ThreatLocker Screenshots

Application Control

Unified Audit

Approval Center

Industry Leading Support - Chat with a Cyber Hero

ThreatLocker Downloads

ThreatLocker Solutions Overview

Allowlisting Buyer Checklist

Total Economic Impact of ThreatLocker - Forrester Report

ThreatLocker Videos

ThreatLocker Success Story - Hattiesburg Clinic

ThreatLocker Success Story - Pioneer-360

Demo 2023: Deployment

Demo 2023: Allowlisting

Demo 2023: Ringfencing

Demo 2023: Network Control (NAC)

Demo 2023: Storage Control

Demo 2023: Elevation Control

Are Your Employees Adding Security Holes? | ThreatLocker 60 Second TV Spot

ThreatLocker Success Story - Advanced Medical Transport

ThreatLocker Testimonial - Redner's Markets

ThreatLocker Success Story - Stampede Meats

ThreatLocker Reviews

Pallavi V.

Robust security with zero trust precision

Likeliness to Recommend

Pros

User friendly, easy to manage.

Likeliness to Recommend

Pros

Keynon L.

Excellent product with outstanding support!

Likeliness to Recommend

Pros

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Feature Ratings

System Hardening

Centralized Management Portal

Application Containment Mechanisms

Port and Device Control

Flexible Deployment Options

Forensics

Kernel Monitoring

Host NGFW Functionality

Dynamic Malware Detection

Cross Platform Integration

Cross Platform Support

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration