ThreatDown EDR Customer Reviews 2025

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Malwarebytes

ThreatDown EDR

Composite Score

9.1 /10

CX Score

9.3 /10

470 Reviews

What is ThreatDown EDR?

ThreatDown EDR (endpoint detection and response) is enriched by Malwarebytes global threat intelligence and its patented remediation engine that removes every trace of malware to prevent reinfection. Seven-day ransomware rollback ensures organizations can turn the clock back on attacks and restore systems.

Company Details

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Awards & Recognition

ThreatDown EDR won the following awards in the Endpoint Protection - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

5 Top Rated Features

2024

ThreatDown EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThreatDown EDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThreatDown EDR?

1% Negative

3% Neutral

96% Positive

Pros

Security Protects
Respectful
Fair
Reliable

Feature Ratings

Average 85

Dynamic Malware Detection

Endpoint Detection and Response

Flexible Deployment Options

Centralized Management Portal

Ransomware Recovery and Removal

Cross Platform Support

System Hardening

Application Containment Mechanisms

Port and Device Control

Cross Platform Integration

Automated Remediation

Vendor Capability Ratings

Average 85

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Customization

Also Featured in...

Endpoint Detection & Response

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ThreatDown EDR Screenshots

ThreatDown EDR Downloads

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ThreatDown EDR Reviews

Brian D.

Role: Information Technology
Industry: Shipping
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

An efficient and reliable malware solution

Likeliness to Recommend

10 /10

What differentiates ThreatDown EDR from other similar products?

Malwarebytes is very reliable. I can't say anything more or less about the importance of its reliability.

What is your favorite aspect of this product?

as mentioned it is a reliable product

What do you dislike most about this product?

nothing at the time of writing.

What recommendations would you give to someone considering this product?

I usually recommend this to anyone even for a casual conversation when there are talks in small business or big businesses. the software works and that I do not need to worry much when I use it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mark T.

Role: Vendor Management
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2021

User Friendly Detection & Response software

Likeliness to Recommend

9 /10

What differentiates ThreatDown EDR from other similar products?

Proactive detection and ease of use

What is your favorite aspect of this product?

Ease of deployment

What do you dislike most about this product?

Love this no complain

What recommendations would you give to someone considering this product?

Go ahead and try it out

Pros

Reliable
Transparent
Includes Product Enhancements
Helps Innovate

Joshua H.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Fantastic Product and at Reasonable Price

Likeliness to Recommend

10 /10

What differentiates ThreatDown EDR from other similar products?

The software and features are easy to deploy and easy to maintain. The service provided is top notch!

What is your favorite aspect of this product?

We love the could based nature of the product. The fact that the software stays up to date with little interaction is great for a small team like ours.

What do you dislike most about this product?

Honestly if I had to pick a negative it would be that this product is definition based. I would like it to be heuristic.

What recommendations would you give to someone considering this product?

Do your research and make sure this is going to fit your organization well. Great product in either cloud based or in house.

Pros

Caring
Saves Time
Respectful
Helps Innovate

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ThreatDown EDR

What is ThreatDown EDR?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

ThreatDown EDR Ratings

92 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love ThreatDown EDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

Flexible Deployment Options Supports on-premise, cloud and hybrid It environments

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

System Hardening Automated vulnerability patching and vulnerability assessment.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

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Suspicious Activity monitoring

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Malwarebytes OneView ease of use

ThreatDown EDR Downloads

Malwarebytes OneView security platform for MSPs

Malwarebytes Endpoint Detection and Response (EDR) Platform

Malwarebytes Cloud Security Modules

How Malwarebytes Helped Trinity College (Case Study)

ThreatDown EDR Reviews

Brian D.

An efficient and reliable malware solution

Likeliness to Recommend

Pros

Mark T.

User Friendly Detection & Response software

Likeliness to Recommend

Pros

Joshua H.

Fantastic Product and at Reasonable Price

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Dynamic Malware Detection

Endpoint Detection and Response

Flexible Deployment Options

Centralized Management Portal

Ransomware Recovery and Removal

Cross Platform Support

System Hardening

Application Containment Mechanisms

Port and Device Control

Cross Platform Integration

Automated Remediation

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Ease of Customization