
What is ThinkAutomation?
ThinkAutomation powers your business process automation. Automate on-premises and cloud-based business processes to cut costs and save time. Automate incoming communication channels, monitor databases, react to incoming webhooks, web forms and chat bots. Process documents, attachments, local files and other messages sources. Parse and extract data from incoming messages and perform business process actions, such as outbound communications, updating on-premises and cloud databases, CRM systems and cloud services, document processing, systems integration and much more. With ThinkAutomation, you get an open-ended studio to build your automated workflows without volume limitations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ThinkAutomation?
Pros
- Efficient Service
- Caring
- Transparent
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Out of the box integration
Process Discovery
Sentiment Analysis
Code-Free Programming
Optical Character Recognition
User Libraries
Concurrent Work
Central Deployment
Cloud Hosting
Role-Based Access
Unsupervised Launch
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Quality of Features
ThinkAutomation Screenshots
ThinkAutomation Videos
An Introduction to ThinkAutomation 5
How to create & deploy a ChatGPT chatbot with access to a private local knowledge base.
Automate anything with ChatGPT
TA on screen 8 - 2021

TA on screen 9 2021

TA on screen 16 - 2021

ThinkAutomation Reviews

Meet M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Best software for best automation.
Likeliness to Recommend
What differentiates ThinkAutomation from other similar products?
Fast automation setup. Nice code editor for customisation .
What is your favorite aspect of this product?
Easy automation without high experience in programming.
What do you dislike most about this product?
Little complex. Time take for setup.
What recommendations would you give to someone considering this product?
For better automation good pricing.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy

Abhijat G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
Fantastic and amazing product
Likeliness to Recommend
What differentiates ThinkAutomation from other similar products?
Designed to handle any business proces local as well as In cloud
What is your favorite aspect of this product?
All features are great,love to explore more
What do you dislike most about this product?
Nothing as such...
What recommendations would you give to someone considering this product?
Always recommend others to explore this
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Palash J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Open-ended Studio to build any and every automated
Likeliness to Recommend
What differentiates ThinkAutomation from other similar products?
All round integration and extraction options - Integration with Azure - A helpful support desk and customer success managers - Extensive scripting options
What is your favorite aspect of this product?
ThinkAutomation is a trustworthy automation engine that you can completely configure. It has more and more applications in a variety of contexts.
What do you dislike most about this product?
You must build your own code for some of the connectors that aren't built-in, which takes additional effort. Since there are no editable templates to utilise, you must set up each workflow from start, which adds time to the implementation process.
What recommendations would you give to someone considering this product?
Every sys admin should be using ThinkAutomation. I've only recently started tinkering and already can't wait to build more - so many possibilities.
Pros
- Reliable
- Saves Time
- Fair
- Altruistic