TestComplete Customer Reviews 2025 | Mobile Application Testing

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SmartBear Software

TestComplete

Composite Score

8.6 /10

CX Score

8.8 /10

54 Reviews

What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative

7% Neutral

91% Positive

Pros

Friendly Negotiation
Enables Productivity
Saves Time
Altruistic

Feature Ratings

Average 82

Automated Testing

Development Use

Functional Testing

Process Simulation

Performance Testing

ALM Integration

Pipeline Integrations

Browser Testing

Test Run Workflow Manager

Artifact Management

Virtual Mobile Devices

Vendor Capability Ratings

Average 80

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

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TestComplete Reviews

Ashutosh T.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2025

TestComplete: A complete testing tool

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

If you need to create something quickly, TestComplete makes it easy.

What is your favorite aspect of this product?

TestComplete is an automated test management tool that improves efficiency and lowers testing costs. Its easy-to-use interface helps QA teams set up automation quickly.

What do you dislike most about this product?

The application is less stable and runs slowly.

What recommendations would you give to someone considering this product?

TestComplete is a strong and reliable automated testing tool.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Respectful

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2025

A suggested tool to automate any application

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Efficient Service
Effective Service
Inspires Innovation

Divyakant S.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Test Complete - An ease of test automation

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

Ease of locators

What is your favorite aspect of this product?

Record and play

What do you dislike most about this product?

UI and options to interact

What recommendations would you give to someone considering this product?

It's a good product if you have budget approvals

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

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What is TestComplete?

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Awards & Recognition

2025 Emotional Footprint Champion

TestComplete Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love TestComplete?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs)聽 to allow for easy development and debugging on mobile devices.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Test Management

TestComplete Reviews

Ashutosh T.

TestComplete: A complete testing tool

Likeliness to Recommend

Pros

A suggested tool to automate any application

Likeliness to Recommend

Pros

Divyakant S.

Test Complete - An ease of test automation

Likeliness to Recommend

Pros

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Feature Ratings

Automated Testing

Development Use

Functional Testing

Process Simulation

Performance Testing

ALM Integration

Pipeline Integrations

Browser Testing

Test Run Workflow Manager

Artifact Management

Virtual Mobile Devices

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration