TestComplete Customer Reviews 2025 | Mobile Application Testing

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SmartBear Software

TestComplete

Composite Score

8.6 /10

CX Score

8.8 /10

54 Reviews

What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative

7% Neutral

91% Positive

Pros

Friendly Negotiation
Enables Productivity
Saves Time
Altruistic

Feature Ratings

Average 82

Automated Testing

Development Use

Functional Testing

Process Simulation

Performance Testing

ALM Integration

Pipeline Integrations

Browser Testing

Test Run Workflow Manager

Artifact Management

Virtual Mobile Devices

Vendor Capability Ratings

Average 80

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Also Featured in...

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TestComplete Reviews

Shubham C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Powerful and Intuitive, but Can Be Expensive for S

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

TestComplete differentiates itself with its versatile testing capabilities, supporting both automated UI and API testing, and its ability to work across multiple platforms and technologies with minimal scripting

What is your favorite aspect of this product?

My favorite aspect of TestComplete is its ease of use for both technical and non-technical users, combined with powerful automation features for a wide range of applications.

What do you dislike most about this product?

What I dislike most about TestComplete is its steep learning curve for advanced features, which can be overwhelming for new users.

What recommendations would you give to someone considering this product?

I recommend TestComplete for those seeking a comprehensive, scalable automation tool, but suggest investing time in training to fully leverage its advanced features

Pros

Continually Improving Product
Unique Features
Inspires Innovation
Caring

Mayank S.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

TestComplete Review

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

TestComplete stands out for its easy-to-use UI automation, support for multiple scripting languages (JavaScript, Python, VBScript), and strong integration with CI/CD tools. It also supports desktop, web, and mobile testing in one platform, which many competitors lack.

What is your favorite aspect of this product?

The best thing about TestComplete is its record-and-playback feature, which makes automation easy even for beginners. Plus, its broad support for different applications saves time and effort.

What do you dislike most about this product?

TestComplete can be resource-heavy, causing slow performance on large tests. Also, its licensing cost is higher compared to some alternatives.

What recommendations would you give to someone considering this product?

If you need a powerful UI automation tool with broad application support, TestComplete is a great choice.

Pros

Client Friendly Policies
Security Protects
Enables Productivity
Efficient Service

Cons

Less Inspiring

MADHUSUDAN G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Rich in Features and very Ease of use

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

Data driven fantastic testing approach Super support

What is your favorite aspect of this product?

best Daily Regression analysis and test And ease of use makes the product very Useful

What do you dislike most about this product?

Allow single person free use

What recommendations would you give to someone considering this product?

Very Useful Tool for testing professionals

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

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What is TestComplete?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

TestComplete Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love TestComplete?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs)聽 to allow for easy development and debugging on mobile devices.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Test Management

TestComplete Reviews

Shubham C.

Powerful and Intuitive, but Can Be Expensive for S

Likeliness to Recommend

Pros

Mayank S.

TestComplete Review

Likeliness to Recommend

Pros

Cons

MADHUSUDAN G.

Rich in Features and very Ease of use

Likeliness to Recommend

Pros

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Feature Ratings

Automated Testing

Development Use

Functional Testing

Process Simulation

Performance Testing

ALM Integration

Pipeline Integrations

Browser Testing

Test Run Workflow Manager

Artifact Management

Virtual Mobile Devices

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration