
What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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TeamViewer Remote Reviews

Ericand-陌li艧kileri S.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
An efficient and productive meeting tool.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
We can effortlessly sustain our organization's productivity and collaboration using the single work-from-anywhere Teamviewer platform. In contrast to other meeting solutions, Teamviewer offers unique services, including an exceptional video conference experience, secure data sharing, and straightforward screen sharing capabilities to improve our organization's internal and external collaboration and cooperation.
What is your favorite aspect of this product?
One of our favorite aspects is its VOIP conversations and calls, which link us quickly and with incredible quality to our clients and stakeholders. Due to TeamViewer's unmatched speed and efficiency, there is no lag between me and my target machine. This includes sending commands, exchanging files, and having an intuitive user interface. Another favorite feature I frequently use to remove malware for clients remotely is the ability to reboot a computer into safe mode from a distance.
What do you dislike most about this product?
In addition to the service, it is costly. It is tough to give it a high grade even though it is among the finest in its industry due to its high cost and complicated cancellation policy. When using proxies, the performance has a few problems that must be fixed.
What recommendations would you give to someone considering this product?
It offers excellent platform support. The service is dependable and effective in low bandwidth situations because it has been in the field for a long time. We can securely share our keyboard shortcuts with a remote user through this platform, which helps access files or other services. This tool is quite helpful for screen sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
4K video and ample security
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Meeting allows for simple one-to-one chat sessions, group calls, and webinars from both internal and external participants alike. We are able to control meetings through a simple, easy to use interface and meeting invites easily integrate with my calendar
What is your favorite aspect of this product?
It allows team meetings to take place via a in-room touch panel and has options for instant content sharing. The support for screen sharing empowers our global teams to be more connected, productive and engaged
What do you dislike most about this product?
Its better to host and join meetings with a browser rather than the mobile app because the app can lag at times especially when screen sharing with a big number of participants
What recommendations would you give to someone considering this product?
The main thing that TeamViewer Meeting has going for it is that it鈥檚 extremely easy to use. It also has a fun vibe that may appeal to many users and it does allow unlimited number of meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Mario K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2022
Cutting edge in business communication
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Meeting is used in our company in general for both internal and external meetings, with a wide range of functions all our employees can perform their meetings of all kinds in the company and even conversations with our customers to discuss sales, pricing, among others. TeamViewer is vital in our company for all these types of operations that sometimes require more than one software, however, with TeamViewer we have everything in the same place.
What is your favorite aspect of this product?
Excellent video quality in calls, very clear sound and fluidity which allows an excellent experience, this is also linked to the internet connection, but in general it works very well. Extremely intuitive interface which makes it very easy to use within the company for all our employees. It is ideal for communicating with clients and associates in other countries, keeping them up to date with operations and offers.
What do you dislike most about this product?
Being a relatively new software, many of our customers are still not familiar with it and prefer to use other means of communication, but over time it will gain momentum in the market. To get all the functions that are very useful you have to pay, but it is worth it. The interface, despite being very fluid and simple, we believe that it should have a renovation in order to look much more modern than it does today. Sometimes the tool works when trying to hang up a call.
What recommendations would you give to someone considering this product?
TeamViewer Meeting is a powerful, economical and very useful tool for all those companies looking for an alternative for the communication of their employees and sales executives, with a great interface and a fairly simple general usability, it does not take much to start using it and discover what it can bring, like any tool can improve, but it is on the right track to be power in business video communication.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation