What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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Enterprise Mobile Management
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TeamViewer Remote Reviews
Jorge F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Intuitive and reliable, but licensing quite annoy
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
As TeamViewer has been a solid product for long time, it's makes to the end users feel confidence of this product also this has a reliable services. the user experience of this products is a very intuitive for all kind of end users
What is your favorite aspect of this product?
The ease to use and quick approach that end users does when they need this tool
What do you dislike most about this product?
The Licensing and account managements is a quite annoying, i have to strugle to make conferencing when using shared corporates accounts
What recommendations would you give to someone considering this product?
Buy the amount of licenses required to avoid have shared account because it's very restricted.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
AJ B.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2023
Fantastic product
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The free option is great and really easy to use.
What is your favorite aspect of this product?
Reliable and effective
What do you dislike most about this product?
The priced model is expensive for the feature levels.
What recommendations would you give to someone considering this product?
Try it out - you might love it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aasif Shafi A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2023
Amazing tool to take remote access
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The faster connectivity to take remote access of machines.
What is your favorite aspect of this product?
The quick way to take remote and provide maintenance of the systems in a timely manner.
What do you dislike most about this product?
reliability should be on higher side.
What recommendations would you give to someone considering this product?
Its best tool to provide remote access and provide support in a shorter time.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
