
What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer Remote Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer Remote.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Virtual Whiteboard
Keyboard Mouse Control
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Remote Monitoring and Management
Translation missing: en.product_page.ratings.score 9.0
View TeamViewer Remote in this category (opens in a new tab)
Remote Support
Translation missing: en.product_page.ratings.score 8.9
View TeamViewer Remote in this category (opens in a new tab)
Enterprise Mobile Management
Translation missing: en.product_page.ratings.score 8.0
View TeamViewer Remote in this category (opens in a new tab)
TeamViewer Remote Screenshots
TeamViewer Remote Videos
See what's New in TeamViewer Remote
Digital Transformation in F1: Inside the Mercedes-AMG PETRONAS Factory
image (18)

TeamViewer Remote Reviews
Thomas W.
- Role: Public Sector
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2023
Reliable solution for hustle-free online meetings
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Meeting stands out be cause of the audio and image quality especially when the users have a stable internet connection.
What is your favorite aspect of this product?
I like TeamViewer Meeting because it is easy to set up and host meetings even if you are doing it for the very first time. You don't need to go through too much instructions or watch many tutorials to understand how it works. I also like the meeting scheduling features which allow you to decide the time you will have a meeting and send invitations to the participants. This tool helps us to have one on one training session with our clients regardless of where they live.
What do you dislike most about this product?
The software depends on the internet. If the internet connection is unstable, you might not hold a meaningful conversation or training session. Sometimes the connection is lost when you are explaining an important concept to students and you have to repeat everything when they join the meeting once again. The free version limits the number of users which could be hindrance when you want to guide many students at once.
What recommendations would you give to someone considering this product?
Ensure everyone attending the meeting has a stable internet connection. Ask them to avoid joining the meeting when traveling or in noisy places to enhance your overall experience.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service

Roshan G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
Good product to explore
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Secure connections - It utilizes encrypted peer-to-peer connections for meeting data without routing through third-party servers. Free version - Unlike most competitors, TeamViewer offers a completely free version supporting meetings of up to 25 participants without any time limit. Mobile screen sharing - Presenters can share their mobile screens during meetings to demo apps or websites on the go. Recording and playback - Meetings can be recorded locally or to the cloud and played back using an integrated player.
What is your favorite aspect of this product?
Performance and Speed: "The speed and performance of TeamViewer are impressive. I can carry out tasks on remote computers with minimal lag, making it feel like I'm actually working on the local machine. This is crucial for productivity." Security Features: "I appreciate TeamViewer's commitment to security. Their end-to-end encryption and multi-factor authentication options provide peace of mind when accessing remote devices. It's crucial, especially when dealing with sensitive data." File Transfer Capabilities: "TeamViewer's file transfer capabilities are a standout feature for me. It allows me to easily share files between my devices
What do you dislike most about this product?
Pricing Structure: Some users find TeamViewer's pricing to be on the higher side, especially for business or enterprise plans. The cost can increase significantly as you add more users or devices. Connection Issues: While TeamViewer generally offers good performance, occasional connection issues or lag can occur, which can be frustrating, especially during critical tasks. License Activation: Some users have experienced challenges with license activation and perceived limitations in transferring licenses between devices. Updates and Notifications: TeamViewer's frequent updates and notifications can be bothersome for some users,
What recommendations would you give to someone considering this product?
Regular Updates: Keep TeamViewer up to date with the latest versions and security patches. This ensures you have access to the latest features and helps maintain system security. Explore Customization: If you have specific needs, explore TeamViewer's customization options. You can brand the software, create custom modules, and configure unattended access for convenience. Test with a Trial: If you're considering a paid plan, take advantage of any free trials offered by TeamViewer. This allows you to evaluate the product's suitability for your needs before committing. Training and Documentation:
Pros
- Unique Features
- Efficient Service
- Generous Negotitation
- Over Delivered
Hannah R.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2023
Straightforward communication platform
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It has all the functions of communication systems and really helpful during remote working setting for organizing meetings
What is your favorite aspect of this product?
Stable and good quality video and audio and provides everything we may need for a quality conference
What do you dislike most about this product?
You need to have good connection because without it connection takes time
What recommendations would you give to someone considering this product?
Can host a video/audio call through its collaboration tools
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Inspires Innovation