What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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Enterprise Mobile Management
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TeamViewer Remote Screenshots
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TeamViewer Remote Reviews
Aditya Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
TeamViewer a fantastic remote connect
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer one of the best software for every remote connect in enterprise as well as free where we need to solve any problem in the user computer by use their machine
What is your favorite aspect of this product?
Latency the best part which teamViewer gurentee the best latency ever this software provide if you comes with another enterprise version they always connect with a different session that should be very secure
What do you dislike most about this product?
Sometimes scammers are use and that was tough to handle
What recommendations would you give to someone considering this product?
I Highly recommended to use this product good in terms of cost, in terms of connectivity and you can you any machine like a cloud machine and use that
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Takunda A. M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Expensive business plans
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Enhanced collaboration and remote support
What is your favorite aspect of this product?
Available as a desktop application, mobile app, and web browser extension
What do you dislike most about this product?
The expensive business plan pricing
What recommendations would you give to someone considering this product?
Try other alternatives with better pricing plans
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Inspiring
Thomas W.
- Role: Public Sector
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2023
Reliable solution for hustle-free online meetings
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Meeting stands out be cause of the audio and image quality especially when the users have a stable internet connection.
What is your favorite aspect of this product?
I like TeamViewer Meeting because it is easy to set up and host meetings even if you are doing it for the very first time. You don't need to go through too much instructions or watch many tutorials to understand how it works. I also like the meeting scheduling features which allow you to decide the time you will have a meeting and send invitations to the participants. This tool helps us to have one on one training session with our clients regardless of where they live.
What do you dislike most about this product?
The software depends on the internet. If the internet connection is unstable, you might not hold a meaningful conversation or training session. Sometimes the connection is lost when you are explaining an important concept to students and you have to repeat everything when they join the meeting once again. The free version limits the number of users which could be hindrance when you want to guide many students at once.
What recommendations would you give to someone considering this product?
Ensure everyone attending the meeting has a stable internet connection. Ask them to avoid joining the meeting when traveling or in noisy places to enhance your overall experience.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
