What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Video Conferencing
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
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Enterprise Mobile Management
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TeamViewer Remote Screenshots
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TeamViewer Remote Reviews
Ganesh S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
Nice product easy to use
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Easy to connect with team members instantly
What is your favorite aspect of this product?
Screen sharing & file sharing options are very good
What do you dislike most about this product?
Have used it for years no dislikes
What recommendations would you give to someone considering this product?
Good for meetings & Very easy to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Venkatesh R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
Great product for Team Collaborations!
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
We can access the required devices remotely and modify as we want
What is your favorite aspect of this product?
All of their features are my favorite one
What do you dislike most about this product?
No more dislikes was found
What recommendations would you give to someone considering this product?
Great tool for Team work. Must Try!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sunny K.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2025
Feature Rich and Reliable
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Remote stands out from similar products with its broad device compatibility, strong enterprise-grade security, global reliability, and advanced features like unattended access & integrations.
What is your favorite aspect of this product?
My favorite aspect of TeamViewer Remote is its ability to connect seamlessly across almost any device or platform, with strong security and reliable performance, it just works whether you鈥檙e supporting a PC, mobile, or even IoT device.
What do you dislike most about this product?
Another big drawback is that performance can suffer in low-bandwidth or high-latency networks - lag, delays, or screen stutters become noticeable.
What recommendations would you give to someone considering this product?
I鈥檇 recommend trying the free trial first, checking if its features match your needs, and comparing plans carefully.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
