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What is TeamDynamix Sassafras?
Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
96 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamDynamix Sassafras?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Usage Metering
Analytics and Reporting
Software Inventory Management
Decentralized Management
License Compliance Tracking
Integration with IT Systems
Integrated Discovery
License Optimization Insights
End to End Lifecycle Management
Data Center Analytics
Advanced License Management
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
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TeamDynamix Sassafras Reviews
JAIME L.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Mar 2023
A great and easy product to use and tracking!
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
I experienced a lack of support from other vendors. Sassafras Tech Support are outstanding helping and very fashionable time to get my issue solved and my questions answered.
What is your favorite aspect of this product?
Computer Usage and tracking
What do you dislike most about this product?
Everything included on this product is outstanding. no reason for not like it!
What recommendations would you give to someone considering this product?
I've been promoting this product as one of the most great tool for IT
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Russell P.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2023
Awesome Product - Awesome Team
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
Customer support is great.
What is your favorite aspect of this product?
Sassafras is always improving and adding beneficial features.
What do you dislike most about this product?
Nothing stands out at this point. A few years ago I would have had a list of things but they have all been changed/improved/implemented.
What recommendations would you give to someone considering this product?
Give it a try. You won't be disappointed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David S.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2023
Excellent Support, willing to go extra mile
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
Mapping tool with enabling of remote access to devices out of the box. Was invaluable as a remote teaching tool during critical times when the Campus was closed. AllSight ability to distinguish between Physical and Remote connections was great where vendors would prevent access to their software remotely.
What is your favorite aspect of this product?
Very easy to get started and you can customize it to your heart's content. Support are very approachable and will actively take on board any product improvements that are suggested Annual MOT of your installation is very useful as it can throw up some interesting finds
What do you dislike most about this product?
Asset discovery is the main missing piece that I found disappointing.
What recommendations would you give to someone considering this product?
If in the Education field then this should definitely be one to consider. Improving the product all the time while listening to their customer base
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring