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Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Tableau CRM Analytics
8.2 /10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It鈥檚 a complete intelligence experience built for Salesforce.

Company Details


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Awards & Recognition

Tableau CRM Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

3% Negative
10% Neutral
87% Positive

Pros

  • Acts with Integrity
  • Security Protects
  • Respectful
  • Saves Time

Feature Ratings

Average 80

Data Exploration and Visualization

87

Dashboard

85

BI Security

82

BI Platform Administration

81

Collaboration

80

Self Service and Ad Hoc Capabilities

80

Data Connectors and Data Mashup

78

Operational Reporting Capabilities

78

Intelligent Alerts and Notifications

77

Mobile

72

Vendor Capability Ratings

Average 77

Quality of Features

83

Ease of Data Integration

80

Business Value Created

80

Breadth of Features

80

Ease of Implementation

78

Ease of Customization

78

Ease of IT Administration

78

Usability and Intuitiveness

74

Availability and Quality of Training

74

Vendor Support

73

Product Strategy and Rate of Improvement

73

Tableau CRM Analytics Reviews

P K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2025

The Best modern day Data Analytics and BI Tool

Likeliness to Recommend

10 /10

What differentiates Tableau CRM Analytics from other similar products?

It's Large Consumer Support, Availability of more modern analytics techniques, more and intuitive BI features

What is your favorite aspect of this product?

BI Capabilities

What do you dislike most about this product?

The Price is on higher end compared to others.

What recommendations would you give to someone considering this product?

So try it out, it's one of the best in the market. Might feel overwhelming at start but once you get used to it , there is no going back as it is very intuitive and easy to learn and use

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Continually Improving Product

Anshu Y.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Awesome product with awesome capabilities.鉁

Likeliness to Recommend

10 /10

What differentiates Tableau CRM Analytics from other similar products?

Tableau's "drag and drop" feature makes data analysis accessible to everyone, reducing reliance on advanced programming or database knowledge. The tableau helps in creating dynamic and interactive dashboards that can be published to the web or shared across organizations easily.

What is your favorite aspect of this product?

My favourite aspect of the tool is it's visual-first approach and user-friendly interface that is allowing us both technical and non-technical users to build complex visualizations with minimal coding required.

What do you dislike most about this product?

Overall I loved the tool, but it lags little bit when we include too many complex filters, large datasets, or heavy customizations for the dashboards. It can improve in this aspect.

What recommendations would you give to someone considering this product?

Overall product features are awesome and any organisation can use it for their data visualization, reporting and other purposes. User can be trained easily on this tool as has user guides and so much stuff for learning on the website of tableau. Great product to consider.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dwayne H.

  • Role: Operations
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2025

Its good when it works

Likeliness to Recommend

7 /10

What differentiates Tableau CRM Analytics from other similar products?

Ive used it with two differnt orgs and constant crashes with both

What is your favorite aspect of this product?

i dont have one

What do you dislike most about this product?

Ive used it with two differnt orgs and constant crashes with both

What recommendations would you give to someone considering this product?

Ive used it with two differnt orgs and constant crashes with both

Pros

  • Effective Service
  • Efficient Service
  • Caring
  • Saves Time

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Commodity Features

Most Popular Tableau CRM Analytics Comparisons

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