
What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It鈥檚 a complete intelligence experience built for Salesforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
93 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Acts with Integrity
- Security Protects
- Respectful
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
Dashboard
BI Security
BI Platform Administration
Collaboration
Self Service and Ad Hoc Capabilities
Data Connectors and Data Mashup
Operational Reporting Capabilities
Intelligent Alerts and Notifications
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
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Tableau CRM Analytics Reviews

P K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2025
The Best modern day Data Analytics and BI Tool
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
It's Large Consumer Support, Availability of more modern analytics techniques, more and intuitive BI features
What is your favorite aspect of this product?
BI Capabilities
What do you dislike most about this product?
The Price is on higher end compared to others.
What recommendations would you give to someone considering this product?
So try it out, it's one of the best in the market. Might feel overwhelming at start but once you get used to it , there is no going back as it is very intuitive and easy to learn and use
Pros
- Reliable
- Enables Productivity
- Saves Time
- Continually Improving Product

Anshu Y.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2025
Awesome product with awesome capabilities.鉁
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau's "drag and drop" feature makes data analysis accessible to everyone, reducing reliance on advanced programming or database knowledge. The tableau helps in creating dynamic and interactive dashboards that can be published to the web or shared across organizations easily.
What is your favorite aspect of this product?
My favourite aspect of the tool is it's visual-first approach and user-friendly interface that is allowing us both technical and non-technical users to build complex visualizations with minimal coding required.
What do you dislike most about this product?
Overall I loved the tool, but it lags little bit when we include too many complex filters, large datasets, or heavy customizations for the dashboards. It can improve in this aspect.
What recommendations would you give to someone considering this product?
Overall product features are awesome and any organisation can use it for their data visualization, reporting and other purposes. User can be trained easily on this tool as has user guides and so much stuff for learning on the website of tableau. Great product to consider.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Dwayne H.
- Role: Operations
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Jun 2025
Its good when it works
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Ive used it with two differnt orgs and constant crashes with both
What is your favorite aspect of this product?
i dont have one
What do you dislike most about this product?
Ive used it with two differnt orgs and constant crashes with both
What recommendations would you give to someone considering this product?
Ive used it with two differnt orgs and constant crashes with both
Pros
- Effective Service
- Efficient Service
- Caring
- Saves Time
Cons
- Less Reliable
- Less Performance Enhancing
- Commodity Features