What is SurveyMonkey?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. 91制片厂 surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey?
Pros
- Reliable
- Saves Time
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey 91制片厂er
Templates & Question Library
Multi-Media Support
Data Analysis and Visualization
Mobile Support
Role and User Management
Customizable Branding
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Vendor Support
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Reviews
Supriya S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Good software for surveys and collecting feedback
Likeliness to Recommend
What differentiates SurveyMonkey from other similar products?
Surveymonkey is quite popular and offers more choice of questions when compared to google forms.
What is your favorite aspect of this product?
It is extremely easy to use and friendly and at the same time offers a huge selection of templates and questions which makes faster to design a survey.
What do you dislike most about this product?
It is not so appealing on mobile and many times you lack the full view of the survey.
What recommendations would you give to someone considering this product?
Surveymonkey is an amazing tool and offers deeper insight and analytics to the responses answered by your audience. In my opinion, it is best suited for organisations that conduct a lot of surveys.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tigran P.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2022
Fantastic product
Likeliness to Recommend
What differentiates SurveyMonkey from other similar products?
In my humble opinion Survey Monkey is the best questionnaire creating app in the market. Not only it has the best customization, but also it has a huge collection of templates which can be used to make the process of creating surveys much more enjoyable.
What is your favorite aspect of this product?
Customization is fantastic. There are many available templates in the Survey Monkey. It allows you to analyze the data that you collected using various tools and methods. Last but not least it is very easy to use.
What do you dislike most about this product?
Honestly it one of my favorite products in the entire market and I like everything related to Survey Monkey
What recommendations would you give to someone considering this product?
I would definitely recommend buying and using this product
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Fantastic - love the customization here
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
