Stripe Payments Customer Reviews 2025

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Stripe

Stripe Payments

Composite Score

9.0 /10

CX Score

9.2 /10

139 Reviews

What is Stripe Payments?

Accept payments and move money globally with Stripe鈥檚 powerful APIs and software solutions designed to help you capture more revenue.

Company Details

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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

7 Top Rated Features

2022

Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Security Protects
Performance Enhancing
Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

E-Commerce Integration

Security

Mobile Payments

Recurring Payments

Customer Support

Multi Currency

Digital Wallet Integration

POS Verification

Reporting Analytics

POS Integration

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Stripe Payments Reviews

Ana Carla R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use and safe.

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Conversion rates are lower

What is your favorite aspect of this product?

Intuitive platform.

What do you dislike most about this product?

Nothing to declare.

What recommendations would you give to someone considering this product?

Secure platform for international transactions.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sylvia M.

Role: Student Academic
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Electronic payment processing

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Stripe payment method process allows credit and debit cards.

What is your favorite aspect of this product?

Electronic payment method reduce on the time of transaction and allow reward prepaid card online stores to be processed. The merchant account is unlimited.

What do you dislike most about this product?

Stripe is not acceptable in most of the countries

Pros

Efficient Service
Inspires Innovation
Respectful
Helps Innovate

Alana H.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

Best place to process your payments

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

Can process card payments from our clients with less restrictions, easily integrates with our mobile wallets and support different currencies

What is your favorite aspect of this product?

Fast payment processing and good security

What do you dislike most about this product?

Not bad , have not had any challenges

What recommendations would you give to someone considering this product?

Highly recommend it for payment processing and integration

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

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Stripe Payments

What is Stripe Payments?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Stripe Payments Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Stripe Payments?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Security Built-in security to protect payment information to prevent fraud and hacking

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Recurring Payments The ability to schedule payments at a cadence

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Multi Currency Allows users to process payments in multiple currencies

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

POS Verification Support cardholder verification methods for POS transactions

Reporting Analytics Reports and analytics created from payment data

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Stripe Payments Reviews

Ana Carla R.

Easy to use and safe.

Likeliness to Recommend

Pros

Sylvia M.

Electronic payment processing

Likeliness to Recommend

Pros

Alana H.

Best place to process your payments

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Credit Card Processing

E-Commerce Integration

Security

Mobile Payments

Recurring Payments

Customer Support

Multi Currency

Digital Wallet Integration

POS Verification

Reporting Analytics

POS Integration

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training