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Stripe

Stripe Payments

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Stripe Payments
9.0 /10

What is Stripe Payments?

Accept payments and move money globally with Stripe鈥檚 powerful APIs and software solutions designed to help you capture more revenue.

Company Details


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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 88

Credit Card Processing

90

E-Commerce Integration

89

Security

89

Mobile Payments

89

Recurring Payments

88

Customer Support

86

Multi Currency

86

Digital Wallet Integration

86

POS Verification

86

Reporting Analytics

85

POS Integration

85

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of Data Integration

87

Business Value Created

87

Breadth of Features

86

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

86

Ease of Implementation

85

Ease of IT Administration

84

Vendor Support

82

Ease of Customization

81

Availability and Quality of Training

80

Stripe Payments Reviews

Sanket V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Efficient Payment Processing with Stripe

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Stripe Payments stands out from its competitors thanks to its seamless integration capabilities, developer-friendly APIs, and robust security measures, making it the preferred choice for businesses seeking a reliable and versatile payment processing solution.

What is your favorite aspect of this product?

One of the standout features of Stripe Payments is its user-friendly interface, which simplifies the payment processing experience for both businesses and customers.

What do you dislike most about this product?

One drawback of Stripe Payments is that it can become cost-prohibitive for small businesses due to its transaction fees and pricing structure.

What recommendations would you give to someone considering this product?

I would recommend thoroughly assessing your business's payment processing needs and volume to ensure that Stripe Payments aligns with your budget and growth expectations, while also exploring other payment solutions to make an informed decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

James L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

User Friendly, higher priced. Has everything!

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Stripes user experience and integration is by far way more robust than other platforms I use. Their abilities to integrate multiple different services and outside platforms makes my job ten times easier to have all my systems talk to each other with minimal work.

What is your favorite aspect of this product?

The options you have with recurring subscriptions or one-time payments. Set it and forget it. All I have to do is look at the reports of who is behind and who is current. no more missing invoices or certain payments couldn't be accepted messages. .

What do you dislike most about this product?

the mobile app functionality

What recommendations would you give to someone considering this product?

Fees are higher but offer a lot of value to work for you if you are a bigger company or operate most of your finances and invoices digitally. The mobile app is just foe viewer's overall account, with no functionality in it. If your a bigger business and deal with multiple invoices and online accounting software, highly recommend stripe even with higher fees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lana M.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great for processing international payments!

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

It's still one of the few platforms that the Chinese government allows their citizens to use to make online payments to foreign businesses such as mine.

What is your favorite aspect of this product?

The Chinese government lets its citizens use it! Also, I love the chip that I can put into my phone for POS purchases from in-person students.

What do you dislike most about this product?

Nothing--Stripe has been fantastic from day one.

What recommendations would you give to someone considering this product?

Highly recommended if you take international payments and/or deal with Chinese customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Stripe Payments Comparisons

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