What is Square POS?
Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
91 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square POS?
Pros
- Fair
- Reliable
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cash Register Point of Purchase Devices
Sales Transactions
Employee Mobile
Online Integrations Web Store
PCI and EMV Compatible
Loyalty Program
Employee Management
Analytics and Reporting
Customer Account Management
Inventory Control
Pricing Promotions
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Square POS Reviews
Heide R.
- Role: C-Level
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2022
Good for basics, otherwise very overwhelming.
Likeliness to Recommend
What differentiates Square POS from other similar products?
There are a lot of options and customization available, which is great.
What is your favorite aspect of this product?
I like that you can customize thing and set automatic invoices.
What do you dislike most about this product?
It can be very frustrating to use. It has really gone overboard with the number of features and apps it can take a long time to find what you鈥檙e looking for, unravel the confusion, and get something done. I often spend hours trying to do a simple task.
What recommendations would you give to someone considering this product?
Explore all your options first!
Pros
- Reliable
- Unique Features
- Respectful
- Security Protects
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Effective Service
April O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Perfect for startup鈥檚
Likeliness to Recommend
What differentiates Square POS from other similar products?
Never used others, but always satisfied with Square
What is your favorite aspect of this product?
Easy to use and reliable
What do you dislike most about this product?
Nothing remarkable
What recommendations would you give to someone considering this product?
Have a dedicated device to use with a bigger screen
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Under Delivered
Parin P.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2021
Excellent POS System for Business
Likeliness to Recommend
What differentiates Square POS from other similar products?
Square's POS system provides you with all you need to manage and help your business grow. Take payment cards with a Square magnetic stripe scanner, as well as EMV chip chips and Apple Pay using the new Square cashless and microchip reader. Cash is transferred quickly鈥攜ou should have money in the account within one to 2 - 3 business days.
What is your favorite aspect of this product?
The Square POS system is an all-in-one option. I like how you can personalize all of the most often requested things on the main screen. It keeps stuff orderly and visually appealing. It is also easier to educate new staff because it is user-friendly and to the point. You may even keep track of your employees' salaries by having them check in and out. Another thing I like is the loyalty program, which allows you to enter your customers' details and sign in for each visit to accumulate points.
What do you dislike most about this product?
The one terrible outcome I've had so far is with the one moment I had to call the company I needed help comprehending the listing aspect of the site, the person who served me simply seemed like they were having a really terrible day and would be less than enthusiastic to be assisting me.
What recommendations would you give to someone considering this product?
Whenever I have a client who does not have cash, it is simple for them all to pay and utilize their preferred card. It is primarily handy for clients. I recommend you to look at the website to read some of their stuff. I like how they don't charge a monthly fee to utilize their software and products. Honestly, Square POS is done far good than other platforms.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
