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Square POS Logo Award Winner Product Badge
Square POS Logo Award Winner Product Badge
Square, Inc.

Square POS

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Square POS
8.0 /10

What is Square POS?

Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.

Company Details


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Awards & Recognition

Square POS won the following awards in the Retail POS category

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Square POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Square POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

91 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Square POS?

6% Negative
11% Neutral
83% Positive

Pros

  • Fair
  • Reliable
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 81

Cash Register Point of Purchase Devices

86

Sales Transactions

85

Employee Mobile

84

Online Integrations Web Store

81

PCI and EMV Compatible

80

Loyalty Program

80

Employee Management

79

Analytics and Reporting

78

Customer Account Management

78

Inventory Control

76

Pricing Promotions

74

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of IT Administration

80

Quality of Features

80

Vendor Support

79

Business Value Created

78

Ease of Data Integration

78

Ease of Customization

77

Breadth of Features

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

75

Square POS Reviews

Anca D.

  • Role: Operations
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Very friendly, visually easy to understand!

Likeliness to Recommend

10 /10

What differentiates Square POS from other similar products?

very friendly, good architecture and security

What is your favorite aspect of this product?

the security provided and the data we can extract, is very exhaustive and clear.

What do you dislike most about this product?

that sometimes gets frozen, so many times I had lost the information once it got back.

What recommendations would you give to someone considering this product?

is a good tool, has many functions and is adaptable for so many activities.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful
  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

EAsy and fairly intuitive but would like lower fee

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Under Delivered

Jesse F.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Easy to use and implement.

Likeliness to Recommend

8 /10

What differentiates Square POS from other similar products?

The end user is easier to work. The IT portion is quicker to roll out and implement.

What is your favorite aspect of this product?

The ease of use and implementation. Training new users is much easier.

What do you dislike most about this product?

Nothing that comes to mind. We are very happy.

What recommendations would you give to someone considering this product?

To ask and be sure that the product is the right fit for them and their organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Square POS Comparisons

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