
What is Square POS?
Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
91 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square POS?
Pros
- Fair
- Reliable
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cash Register Point of Purchase Devices
Sales Transactions
Employee Mobile
Online Integrations Web Store
PCI and EMV Compatible
Loyalty Program
Employee Management
Analytics and Reporting
Customer Account Management
Inventory Control
Pricing Promotions
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Square POS Reviews

Brian B.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Vendor Management and Renewal
Submitted Apr 2020
Fantastic future forward thinking product.
Likeliness to Recommend
What differentiates Square POS from other similar products?
I love how it allows you to instantly check out a customer on an ipad. That makes it so easy, especially since we have COVID-19 and people are concerned about touching things.
What is your favorite aspect of this product?
I love the way you can get a customer's info and then quickly it appears to check out. Wow!
What do you dislike most about this product?
I love it all.
What recommendations would you give to someone considering this product?
I would say go for it! This is an amazing product that is both customer and business friendly.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
- Role: Sales Marketing
- Industry: Banking
- Involvement: Initial Implementation
Submitted Apr 2020
Great product, innovative and simple UI.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Finance
- Industry: Other
- Involvement: Initial Implementation
Submitted Apr 2020
Excellent -Could use more robust financial reports
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time