Splunk APM Customer Reviews 2025

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Splunk

Splunk APM

Composite Score

8.3 /10

CX Score

8.5 /10

69 Reviews

What is Splunk APM?

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

Company Details

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Awards & Recognition

Splunk APM won the following awards in the Application Performance Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

Splunk APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk APM?

5% Negative

7% Neutral

88% Positive

Pros

Respectful
Reliable
Efficient Service
Performance Enhancing

Feature Ratings

Average 81

Application Metric Reporting

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Server Monitoring

Enterprise Cloud Platform Support

Application Logging

Application Discovery

Scalability

Automated Diagnostics

Error Reporting

Real User Monitoring

Vendor Capability Ratings

Average 78

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Splunk APM Reviews

Dinesh B.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Splunk APM Best Features

Likeliness to Recommend

10 /10

What differentiates Splunk APM from other similar products?

Optimizing the Service Performance, End to End visibility of the services.

What is your favorite aspect of this product?

Splunk tool is good in Application Performance Monitoring as it gives insights into the code level monitoring and traces of the requests so that it is easy to identify which URL got the failed response in the tracking of request.

What do you dislike most about this product?

Customization still needs improvement and its quite slow.

What recommendations would you give to someone considering this product?

I would highly recommend to use the Full Stack Observability tool which gives us the Realtime streaming data which is used for visualizing it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kartik ..

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Good Product but needs improvement in apm side

Likeliness to Recommend

9 /10

What differentiates Splunk APM from other similar products?

Its Logging Integration is good

What is your favorite aspect of this product?

The logging strategy

What do you dislike most about this product?

A bit of improvements needs to be in APM side

What recommendations would you give to someone considering this product?

A good tool to work on

Pros

Helps Innovate
Unique Features
Saves Time
Respectful

Cornelia E.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Best performance monitoring tool

Likeliness to Recommend

10 /10

What differentiates Splunk APM from other similar products?

It gives feasibility to end user to create different queries to get their required statistics for the application.

What is your favorite aspect of this product?

The feature that I like most about this product is the ability to create a dashboard that displays our statistics and logs according to our needs, encouraging others to read them for a deeper understanding.

What do you dislike most about this product?

Some time it is difficult to get proper logs

What recommendations would you give to someone considering this product?

This application is used for log monitoring. You can easily search, analyze and visualize the information from application and tool logs using Splunk

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Splunk APM

What is Splunk APM?

Company Details

Need Assistance?

Awards & Recognition

Splunk APM Ratings

85 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Splunk APM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Real User Monitoring Enables observation of actual end-user interactions with applications, users鈥� behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Splunk APM Reviews

Dinesh B.

Splunk APM Best Features

Likeliness to Recommend

Pros

Kartik ..

Good Product but needs improvement in apm side

Likeliness to Recommend

Pros

Cornelia E.

Best performance monitoring tool

Likeliness to Recommend

Pros

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Title

3
Since last award

Feature Ratings

Application Metric Reporting

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Server Monitoring

Enterprise Cloud Platform Support

Application Logging

Application Discovery

Scalability

Automated Diagnostics

Error Reporting

Real User Monitoring

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration