Splunk APM Customer Reviews 2025 | Application Performance Management

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Splunk

Splunk APM

Composite Score

8.3 /10

CX Score

8.5 /10

69 Reviews

What is Splunk APM?

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

Company Details

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Awards & Recognition

Splunk APM won the following awards in the Application Performance Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

Splunk APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk APM?

5% Negative

7% Neutral

88% Positive

Pros

Respectful
Reliable
Efficient Service
Performance Enhancing

Feature Ratings

Average 81

Application Metric Reporting

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Server Monitoring

Application Logging

Enterprise Cloud Platform Support

Application Discovery

Error Reporting

Automated Diagnostics

Scalability

Real User Monitoring

Vendor Capability Ratings

Average 78

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Splunk APM Reviews

Adhrika P.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy to use, features don't disappoint

Likeliness to Recommend

10 /10

What differentiates Splunk APM from other similar products?

Better user experience - easier to analyze data.

What is your favorite aspect of this product?

Creating custom reports & dashboards

What do you dislike most about this product?

Data retention policy - although Splunk it not used as a book of record.

What recommendations would you give to someone considering this product?

Splunk has a more flexible approach to metrics monitoring but get some training before you start using the tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Palak a.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Best monitoring, alerting and logging software

Likeliness to Recommend

9 /10

What differentiates Splunk APM from other similar products?

The overall cache or storage limit available for the corresponding packages. Splunk secret rotation at an appropriate duration of time.

What is your favorite aspect of this product?

I use it almost daily for debugging issues, or literally everything. Anything goes wrong with my service, I immediately check the splunk. The alerting is also a very great feature provided. The splunk dashboards are a lot lot helpful and making them run regularly like a cron job is just a cherry on top.

What do you dislike most about this product?

It takes a bit of time while loading the logs and if i refresh it immediately goes to the first log page. It should retain that page number of refresh

What recommendations would you give to someone considering this product?

Best monitoring, alerting and logging software. The features provided are great compared to the cost. Very user friendly and very essential for service handling.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Harishlal E.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Provides visibility on cloud apps & Trace analysis

Likeliness to Recommend

8 /10

What differentiates Splunk APM from other similar products?

It uses AI to resolve the issues

What is your favorite aspect of this product?

Involving AI is helping us in quick resolutions

What do you dislike most about this product?

Some times provided resolution varies

What recommendations would you give to someone considering this product?

For quick resolution of issues related to complex applications we can consider this product

Pros

Continually Improving Product
Performance Enhancing
Efficient Service
Includes Product Enhancements

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Splunk APM

What is Splunk APM?

Company Details

Need Assistance?

Awards & Recognition

Splunk APM Ratings

85 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Splunk APM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Real User Monitoring Enables observation of actual end-user interactions with applications, users鈥� behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Splunk APM Reviews

Adhrika P.

Easy to use, features don't disappoint

Likeliness to Recommend

Pros

Palak a.

Best monitoring, alerting and logging software

Likeliness to Recommend

Pros

Harishlal E.

Provides visibility on cloud apps & Trace analysis

Likeliness to Recommend

Pros

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Title

3
Since last award

Feature Ratings

Application Metric Reporting

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Server Monitoring

Application Logging

Enterprise Cloud Platform Support

Application Discovery

Error Reporting

Automated Diagnostics

Scalability

Real User Monitoring

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support