SpamTitan Customer Reviews 2025 | Cloud Email Security

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TitanHq

SpamTitan

Composite Score

8.4 /10

CX Score

8.8 /10

35 Reviews

What is SpamTitan?

SpamTitan reduces spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Company Details

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Awards & Recognition

SpamTitan won the following awards in the Cloud Email Security category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2025 Data Quadrant Champion

2025

2024 Emotional Footprint Champion

2024

Service Experience
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

3 Top Rated Features

2023

SpamTitan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SpamTitan.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpamTitan?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Trustworthy
Caring
Respectful

Feature Ratings

Average 83

User Flagging of Suspicious Emails

Administrator Dashboard and Reporting

Email Account Protection

Tagging

Bulk Remediation

Administrator Email Processing

End-User Warnings in Email Client Software

Malware Blocking

O365 integration

Phishing Protection

Anti-Spoofing Protection

Vendor Capability Ratings

Average 81

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Customization

Breadth of Features

Availability and Quality of Training

SpamTitan Reviews

Jeffery B.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Product that exceeds the changing needs

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

Support is always fast to resolve issues. When this product is down it impacts all of my customers and my company. We have experienced one issue in 3+ years. That issue was resolved in under 30 minutes.

What is your favorite aspect of this product?

Customer ability to manage their emails.

What do you dislike most about this product?

No mobile app to manage email.

What recommendations would you give to someone considering this product?

Speak to the team. They value your input and want to help you be successful.

Pros

Reliable
Trustworthy
Caring
Respectful

Derek M.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

SpamTitan is brilliant, fantastic product.

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

Cost and simplicity

What is your favorite aspect of this product?

Ease of implanting the system

What do you dislike most about this product?

Spam notifications too infrequent, blocking emails does not blacklist from the same user emailing again

What recommendations would you give to someone considering this product?

SpamTitan is easy to use, and keeps your mail of managed due to less spam.

Pros

Reliable
Caring
Appreciates Incumbent Status
Helps Innovate

John Paulo E.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Best product to solve email spam issues.

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

They have a user friendly Interface and user and roles can be defined.

What is your favorite aspect of this product?

regex blocking

What do you dislike most about this product?

license control. we should be able to put the only emails existing on our domain, to control the cost and storage on the mail server.

What recommendations would you give to someone considering this product?

If you are looking for solution with your spam issues, this one is worth a try.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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SpamTitan

What is SpamTitan?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

SpamTitan Ratings

89 Likeliness to Recommend

97 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love SpamTitan?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SpamTitan Reviews

Jeffery B.

Product that exceeds the changing needs

Likeliness to Recommend

Pros

Derek M.

SpamTitan is brilliant, fantastic product.

Likeliness to Recommend

Pros

John Paulo E.

Best product to solve email spam issues.

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

User Flagging of Suspicious Emails

Administrator Dashboard and Reporting

Email Account Protection

Tagging

Bulk Remediation

Administrator Email Processing

End-User Warnings in Email Client Software

Malware Blocking

O365 integration

Phishing Protection

Anti-Spoofing Protection

Vendor Capability Ratings

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Customization

Breadth of Features

Availability and Quality of Training