
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact 鈥 fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Time & Expense Tracking
Resource Management
Budget Management
Reporting
Dependency and Milestone Tracking
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews

Wes S.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
Intuitive with some limitations
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
integration and multiple modules
What is your favorite aspect of this product?
Intuitive which increases adoption across teams, and vastly improves information sharing. Had a huge impact on reducing administration time across our teams.
What do you dislike most about this product?
Some limitations which can sometimes be worked around, other times it halts progress.
What recommendations would you give to someone considering this product?
Identify clear ownership within your business, and consider information sharing across teams to reduce duplication.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy

Tammy G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
The best alternative to Excel out there
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
When linked files are formed, when one file is edited and saved, other files immediately store the updated information when you refresh the screen. This is a great feature of smart sheet. Additionally, we may interact (text) with our colleagues depending on row item revisions, as well as the options for which columns to include in the reports we make.
What is your favorite aspect of this product?
Using Smartsheet, you may remain organized at all times. It's a fantastic tool for keeping you on track. If necessary, you're able to operate in a team and meet tight deadlines. The ability to immediately attach documents/files to Smartsheet line items is a big plus for me. It's a huge time-saver when it comes to document review and collaboration.
What do you dislike most about this product?
Smartsheet's layouts and formats can be somewhat convoluted at times. It takes some time to get used to, but once you do, it's a terrific way to remain on top of your to-do list.
What recommendations would you give to someone considering this product?
It is significantly easier to collaborate with external parties using Smartsheet than it is to collaborate with inside corporate parties using a Google docs + Box account. Using this tool, you may outline a project, assign tasks, and gather documentation for it. You can also upload documents, provide comments, and collaborate on them with others.
Pros
- Helps Innovate
- Effective Service
- Respectful
- Acts with Integrity
Noah L.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
"Excellent high-power tool."
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is perfect for dynamic workplaces. With Smartsheet鈥檚 reliance on connections, recipes, and cross-connecting between project plans, I can rapidly give senior administration new gauges as they speculate in the system gatherings. This fast criticism implies we can all the more rapidly arrive at choices and tackle what work we believe should do immediately. I have likewise involved Smartsheet in a greater government-based climate.
What is your favorite aspect of this product?
Smartsheet has enabled me to save a lot of valuable time, the time set aside converts into cash saved. Smoothing out the arrangement processes for these sheets and robotizing the segments I would rather not enter physically has a colossal effect on my everyday tasks. We have been using Smartsheet to screen expected projects, their turn of events, when the chance turns into a task, and the finish of the undertaking. It acts as a solid correspondent and assists us by staying on target from beginning to end.
What do you dislike most about this product?
The most troublesome aspect of involving Smartsheet for me has been empowering different individuals from the organization to utilize it effectively. Since I utilize progressed apparatuses and equations, others are some of the times reluctant to alter the sheet and possibly mess something up. Fortunately, they for the most part need to associate through dashboards, yet I observe that Dashboards aren't generally sufficiently vigorous to respond to their inquiries. It would be great assuming that there was an all the more graphically comprehensible method for showing project Gantt outlines.
What recommendations would you give to someone considering this product?
Make sure to play with some example sheets. It's the same as working in Excel, so many of the devices feel natural from the start. At the point when you are OK with the essential capabilities, evaluate a few layouts for some high-level, Smartsheet-explicit devices. I likewise suggest their instructional classes if you simply need an outline of everything. The mentors are truly perfect at doing an amazing job to assist you with anything use case you need to execute.
Pros
- Caring
- Saves Time
- Fair
- Acts with Integrity