
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact 鈥 fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Time & Expense Tracking
Resource Management
Budget Management
Reporting
Dependency and Milestone Tracking
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Translation missing: en.product_page.ratings.score 9.1
View Smartsheet in this category (opens in a new tab)
Project Portfolio Management - Midmarket
Translation missing: en.product_page.ratings.score 9.1
View Smartsheet in this category (opens in a new tab)
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Hannah A.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2022
Flexible and easy to use project management tool.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet offers the easiest way to manage every project in one place . Easy to create and assign task to different teams. Great reminder feature that notifies us of important updates in each project. Smartsheet templates can be customized to fit into different projects requirements.
What is your favorite aspect of this product?
Awesome customer support team Smartsheet is easy to setup and very little training is required . Easy to customize and it able to integrate well with different applications. Pricing is relatively cheap compared to its competitors.
What do you dislike most about this product?
Nothing to hate so far. It's offers very great services when it comes to project management.
What recommendations would you give to someone considering this product?
Implementation and configuration is relatively easy. Cheap and very great customer support team. Helps team to collaborate on different projects and aslo it's easy to customize.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Robert J.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
User-friendly and easy to use!!!
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I also appreciate how simple it is to use the platform to share files and papers with my team colleagues.
What is your favorite aspect of this product?
With Smartsheet's extensive feature set, it's simple to keep track of progress on any project and maintain organization at any point. One fantastic feature of Smartsheet is the capability to build procedures that alert people when tasks are issued or at predefined intervals. I like Smartsheet's collaboration tools since they make getting the needed documents for everyone so straightforward. Being able to change between various viewpoints is also quite beneficial.
What do you dislike most about this product?
When using Smartsheet for the first time, it could take some time to get used to the software and all of its shortcut icons. Even after a few weeks of practice, it could still take me a few seconds to find the sign I require. It is irritating to reconnect every few minutes, and the session break is too brief.
What recommendations would you give to someone considering this product?
By reducing procedures, automating operations, and fostering better cooperation, Smartsheet enhances workflow. It leads to better organization, fewer errors, and quicker work completion.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Danielle A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
"Smartsheet is an excellent program"
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It distinguishes itself from competing applications with its affordable price, abundant features, and time-saving templates.
What is your favorite aspect of this product?
Whenever I need to create a schedule or Gantt chart, I turn to SmartSheets. This sheet is great since it automatically and intelligently fills in the data that you require. In particular, SmartSheets permit numerous timeline revisions while maintaining version history. There is a lot of flexibility and clear direction in the worksheets.
What do you dislike most about this product?
It can be difficult to track down a certain archived workbook in SmartSheet, especially if it was created some years ago. Waiting for someone to verify or authorize yoVCur access to a certain sheet may also be a hassle. If only there were a more efficient method to automate sheet verifications and approvals.
What recommendations would you give to someone considering this product?
In my opinion, the software is an effective method for managing processes, thus I'm happy to recommend it.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service